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WoodMart Wizard have problem importing demo

Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 22, 2024 at 5:14 pm #606861

    growlabteam
    Participant

    We are trying to import WoodMart demo theme inside our staging envoriment. It throws errors regarding php configuration while our parameters from Hosting provider seems to be correct.

    We would like to get additional template files so we can manually import demo.

    Please check the screenshots bellow

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    October 22, 2024 at 5:20 pm #606866

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    October 22, 2024 at 8:07 pm #606914

    growlabteam
    Participant

    Ok so we disabled all other plugins and I’m providing admin details. please confirm the take over

    -Team

    October 23, 2024 at 9:31 am #606968

    Artem Temos
    Keymaster

    The password seems to be wrong and we can’t access your dashboard.

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Viewing 4 posts - 1 through 4 (of 4 total)