The WPBakery Page Builder plugin with tab

This topic has 7 replies, 4 voices, and was last updated 6 years, 5 months ago by Elise Noromit.

Viewing 8 posts - 1 through 8 (of 8 total)

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June 6, 2018 at 1:07 am #61446

Lucky liang
Participant

Hi sir, I have problem in the theme. Please help me. I use the WPBakery Page Builder plugin with tab . This first tab , the footer no white , but the second tab , the footer can see big white , why? How to solve ? You can see my website link https://www.zositech.com/1080p-poe-4ch-nvr-2/ Thank you sir.

Show this problem, I think it relative with basel theme. Other theme do not show problem.Can you solve it . This is theme BUG?

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June 6, 2018 at 6:01 am #61455

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and contacting our support.

Please deactivate all the third parties plugins not related to the theme and provide admin access and FTP.

In order to distinguish which plugins relate to the theme and which do not, deactivate them all and then navigate to Appearance > Install plugins and activate all in the list.

Also if you have added any HTML please check and make sure all the tags are closed.

Best Regards

June 6, 2018 at 6:10 am #61458

Lucky liang
Participant

Thank you,sir. I don’t use the third parties plugins. The WPBakery Page Builder plugin, I install
in theme appearance and activate in the list. You can test in your wordpress with the basel theme. It is appear problem as me. Why? How to solve it?

June 6, 2018 at 6:20 am #61466

Artem Temos
Keymaster

Hi,

It is not a bug and it is how the WPBakery page builder works. The problem is that your first tab has a lot of content that exceeds the page height. That is why you see this white gaps when switching to other tabs. It works the same for any other theme as well.

June 6, 2018 at 8:03 am #61491

Lucky liang
Participant

Hello,sir.Please you can see the link http://www.folding-tent.cn/test/ . The second tab is not appear white. This website use other theme. Same WPBakery page builder plugin. But other website is not appear white. Why ? It is a bug?

June 6, 2018 at 8:28 am #61496
Bogdan Donovan
Keymaster
Hi,

Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
```
.vc_tta-panels-container {
	overflow: hidden;
}
```
Regards
June 6, 2018 at 8:35 am #61497

Lucky liang
Participant

Thank you,sir.The website have already solved.

June 6, 2018 at 9:21 am #61503

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards
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