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Tarteaucitron.js (Cookie Law Info GRPD) don't work since last update (2.5.1)

Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 6, 2018 at 9:27 am #61506

    MoiMM
    Participant

    Hi,
    (sorry for my bad english)

    I have install the tarteaucitron.js for add a valid cookie law info for GRPD)
    https://opt-out.ferank.eu/fr/install/
    (This script is used and recommended by CNIL – GRPD French institution).
    https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi

    But since the last theme update that don’t work.

    Can you help me ?
    Best regards,

    🙁

    June 6, 2018 at 9:51 am #61510

    Artem Temos
    Keymaster

    Hi,

    Please, describe us your problems in a bit more details. Attach some screenshots and provide us a list of steps how to reproduce it on your website.

    Thank you in advance.

    June 6, 2018 at 10:01 am #61511

    MoiMM
    Participant

    This script is for add a cookies law infos box (on top or bottom of the page) for visitor accept or not the cookies (and/or choose cookies than he want accept – very important for GRPD).

    But since the last theme update the cookies law info have disappeared ! (i have choose to put the cookie info on the bottom of the page)

    I have made my try with private tab to be sure that not work.

    June 6, 2018 at 10:03 am #61513

    Artem Temos
    Keymaster

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not? Send us a screenshot how this popup looks there.

    Thank you in advance.

    June 6, 2018 at 10:06 am #61514

    MoiMM
    Participant

    Ok i can to find more info, and try some tests.

    Maybe you can try to go on this article, it’s a tutorial for install the js on wordpress (the js is installed on this website)
    https://pavenum.com/rgpd-les-cookies-dans-wordpress-divi-avec-tarteaucitron-js/

    June 6, 2018 at 11:36 am #61533

    Artem Temos
    Keymaster

    OK, contact us when you will have further information.

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Viewing 6 posts - 1 through 6 (of 6 total)