Home Forums WoodMart support forum Tarteaucitron.js (Cookie Law Info GRPD) don't work since last update (2.5.1)

Tarteaucitron.js (Cookie Law Info GRPD) don't work since last update (2.5.1)

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #61506

    MoiMM
    Participant

    Hi,
    (sorry for my bad english)

    I have install the tarteaucitron.js for add a valid cookie law info for GRPD)
    https://opt-out.ferank.eu/fr/install/
    (This script is used and recommended by CNIL – GRPD French institution).
    https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi

    But since the last theme update that don’t work.

    Can you help me ?
    Best regards,

    🙁

    #61510

    Artem Temos
    Keymaster
    Xtemos team

    Hi,

    Please, describe us your problems in a bit more details. Attach some screenshots and provide us a list of steps how to reproduce it on your website.

    Thank you in advance.

    #61511

    MoiMM
    Participant

    This script is for add a cookies law infos box (on top or bottom of the page) for visitor accept or not the cookies (and/or choose cookies than he want accept – very important for GRPD).

    But since the last theme update the cookies law info have disappeared ! (i have choose to put the cookie info on the bottom of the page)

    I have made my try with private tab to be sure that not work.

    #61513

    Artem Temos
    Keymaster
    Xtemos team

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not? Send us a screenshot how this popup looks there.

    Thank you in advance.

    #61514

    MoiMM
    Participant

    Ok i can to find more info, and try some tests.

    Maybe you can try to go on this article, it’s a tutorial for install the js on wordpress (the js is installed on this website)
    https://pavenum.com/rgpd-les-cookies-dans-wordpress-divi-avec-tarteaucitron-js/

    #61533

    Artem Temos
    Keymaster
    Xtemos team

    OK, contact us when you will have further information.

Viewing 6 posts - 1 through 6 (of 6 total)