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Search function

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  • November 28, 2024 at 7:31 pm #617296

    mark-3189
    Participant

    Hi there,

    I have finally moved our webstore over to WoodMart after 12 months of testing but on our ‘now live’ website when I search products, some words I search for and hit enter, instead of it bringing up the products I get this error:

    Server Error
    403
    Forbidden
    You do not have permission to access this document.

    If you type ‘toe’ you get many related products fine but if you type ‘sun’ you get the 403 error. I have researched the issue as much as I can and removed a fair few old conflicting plugins but could really do with some help now.

    Any help will be hugely appreciated.

    Kind regards,

    Mark

    November 28, 2024 at 8:42 pm #617312

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

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