Home Forums WoodMart support forum HTML Blocks inside the Area after the mobile menu

HTML Blocks inside the Area after the mobile menu

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #619999

    HumanTwo
    Participant

    Hi, I have tested this trick and works for me in order to create a custom mobile menu design. I created HTML blocks and paste the shortcut inside the Area after the mobile menu, and it’s ok except from one problem and I want assistance if you can, please! When I open the mobile menu and ONLY at homepage, the scroll down stacks, lagging but in other pages works fine – AND this error is only in iOS devices – iPhone, Android devices works fine. Any idea?

    Best regards,
    Greg

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    #620022

    Bogdan Donovan
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #620023

    HumanTwo
    Participant

    Oh sorry I can’t do that as it is LIVE website.

    #620037

    Bogdan Donovan
    Keymaster

    Unfortunately, it is impossible to proceed further without this step. To investigate the issue, we will need to debug it by disabling certain plugins or elements on your site. In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #620038

    HumanTwo
    Participant

    Ok, when I am ready with staging development website I’ll come back.

    Thank you!

    #620271

    Bogdan Donovan
    Keymaster

    Alright, we’ll be waiting for your message.

Viewing 6 posts - 1 through 6 (of 6 total)