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White Space on top of page

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  • #621658

    joey
    Participant

    White space added to top of the page after a theme update.

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    #621693

    joey
    Participant

    This issue is on the public site whoever can assist would be greatly appreciated.

    #621816

    Luke Nielsen
    Keymaster

    Hello,

    To ensure compatibility with the latest Elementor structure updates, we had to modify some CSS classes and remove certain styles related to site content wrappers. Depending on your site’s configuration and the type of header you use, this may have affected your site’s appearance. You can resolve this issue using one of the following methods:

    Method 1:
    1. Edit the Elementor Pro header template:
    Locate the margin-bottom property and set it to margin-bottom: 0: https://monosnap.com/file/jwBTnBCwEqSymZ3Ft6imrjIFDrTlht
    2. Adjust the page content: select the first container on your page, find the margin-top: -60px value, and remove it: https://monosnap.com/file/laRaNxLSVXGKjAPTIZbCXYdwFA2b3M

    Method 2:
    Add the following custom CSS to the Global Custom CSS Area in Theme Settings to partially restore the previous styles and fix the issue with the current Elementor settings:

    body .wd-page-content {
        margin-top: -40px;
        padding-top: 40px;
    }

    Important Note: although Method 2 is easier to apply since it doesn’t require editing multiple templates, Method 1 is highly recommended as it is more reliable and resilient to future Elementor updates.

    Kind Regards

    #621987

    joey
    Participant

    Hey thanks for the help method 1 wasn’t working as I didn’t see the margin bottom set at -60.

    I changed the global CSS for now and will have my designer that coded the header to take a deeper look at it.

    I have another question, How do I make it where a customer doesn’t need to put all shipping info in here (just zipcode) in order to check the Tax and shipping fee.

    Is there a way to do that without having the checkout not require that info later on.

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    #621993

    joey
    Participant

    Or maybe when entering zip we can do something where it auto populates the rest of the info.

    #622009

    joey
    Participant

    refer to the extra information, very bad issue.

    #622288

    Luke Nielsen
    Keymaster

    Hello,

    1. Try to enable “Geolocate” in the settings of WooCommerce – https://prnt.sc/5jzBUeoIYxSU

    2. Could you please send access to that staging site?

    Thank you for your time.

    Kind Regards

    #622343

    joey
    Participant

    I enabled it and I don’t see any changes, when you say access do you mean you weren’t able to view it or that I should give you admin access.

    #622718

    Luke Nielsen
    Keymaster

    Hello,

    2. I meant admin access to the staging site so I can check the Checkout page issue.

    I await your response.

    Kind Regards

    #623358

    joey
    Participant

    Hey I figured that part out, I have a question with the filtering. The functionalities aren’t great. Whenever I select lets say for example a brand “AMANA” and I want to now filter by color. It should only show me the colors that are available for AMANA it shouldn’t show me every color that we have.

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    #623438

    Luke Nielsen
    Keymaster

    Hello,

    Try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

    Let me know the result.

    Kind Regards

    #623674

    joey
    Participant

    It worked, thanks.

    #623675

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

Viewing 13 posts - 1 through 13 (of 13 total)

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