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Few bugs

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  • #627988

    anmolgoel02
    Participant

    Hi,

    Theme installed at powerpl.us

    – I’ve created a Preheader notification, but the link and cross button don’t work when homepage is loaded 1st time. It starts working when you navigate to subcategories or a product page.

    – I’ve added product categories through elementor block in sidebar, but on mobile (maybe due to lazy load) category images below the fold are not loading when menu is opened. See screenshot. Please help in fixing this or help in finding the setting to turn off lazy load for this.

    – The hotspot section gives problem on mobile mode on this page: https://powerpl.us/region-wise-distributors/
    I had to disable it for mobile devices, but you can check by reducing page width to mobile screen width and then loading the page

    – The load time for the site is currently higher than expected. I’m trying to use Lightspeed cache plugin to optimize & minify js/css/html but some or the other feature stops working properly.
    Do you have any guide or best practices to help with optimization and decrease load time for the site?
    I’m not using many outside plugins, only using theme inbuilt features. Please help keeping this in mind.

    Attachments:
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    #628077

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to look better at the settings there.

    Thank you for your time.

    Kind Regards

    #628128

    anmolgoel02
    Participant

    Attached login credentials

    #628272

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify which login ling you have, the default like “wp-admin/wp-login” doesn’t work.

    Thank you in advance.

    Kind Regards

    #628300

    anmolgoel02
    Participant

    Here it is

    #628370

    Luke Nielsen
    Keymaster

    Hello,

    1. May I disable 3rd party plugins and enable the parent theme for testing?

    2. Try to disable the Lazy loading in Theme Settings -> Performance -> Lazy loading -> disable it and check how it works – https://prnt.sc/R_dzCMEyTrR_

    3. On my side, the hotspot looks well – https://prnt.sc/R8N4r5h8D_EG clarify what is wrong there.

    4. Please optimize the site as per our article – https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

    Kind Regards

    #628605

    anmolgoel02
    Participant

    Hi,

    1. Yes, please go ahead

    2. I did and images are loading well after disabling it, but i dont want to disable lazy loading sitewide, only for that part. Can i add something to the css class of that element to prevent lazy loading?

    3. Maybe it has a limit of 10 or so after which it causes issues. I deleted 2-3 hotspots and it’s working fine now.

    4. I did what i could to optimize as per the article.
    It says in the article: “you can enable the “WP Rocket delay JS exclusions” option in Theme Settings -> Performance -> Plugins to populate this list automatically”
    How can i get the list if i’m using lightspeed, i will add it to the exclusion list.
    Currently whenever i minify/combine, site doesn’t work as expected.

    5. I enabled “AJAX menu dropdowns ” as per the article. I have carousel in mega menu HTML blocks, and i started facing an issue where the carousel is not changing / loading other products on Archive and other pages, only working on single product pages. Please see into it.

    #628639

    anmolgoel02
    Participant

    6. Please also guide me how to disable page header (which has page title in it) on certain pages, I’m not able to find it and want to hide header on certain pages like : https://powerpl.us/download-catalog/

    #628685

    anmolgoel02
    Participant

    7. I’ve enabled free gifts function, is there a way to add a message in mini cart and cart page, same way as free shipping message saying : add goods worth __ more to get your free gifts?

    Also is free gift selection possible in mini cart at the bottom?

    #628867

    Luke Nielsen
    Keymaster

    Hello,

    1. It looks like Smart Slider pro affects it, try to configure it and let me know the result.

    2. I have sent it to the developer’s team, as soon as I receive an answer, I will let you know.

    4. Here is a list:

    helpers
    scrollBar
    clickOnScrollButton
    searchFullScreen
    menuOffsets
    menuDropdowns
    cartWidget
    mobileNavigation
    loginSidebar
    menuSetUp
    cart-fragments
    productImages
    cookie.min
    imagesLoaded
    ageVerify
    magnific-popup
    headerBuilder
    swiper
    swiperInit
    trackProductViewed

    5. Currently, it works well – https://prnt.sc/vxLb7aTvsEtQ let me know if you have sorted it out.

    6. I suggest using Settings presets – https://xtemos.com/docs-topic/theme-settings-presets/ so in it’s condition you can define a specific page and disable via preset settings the page title.

    7. Sorry, for now, there is no such functionality. You can create a custom banner and mention those gift products.

    Kind Regards

    #629054

    anmolgoel02
    Participant

    Thanks for the reply.

    – Ok so Lazy loading issue is pending.

    – Could you also provide me a list of exclusions for css also, if any?

    – I minified js with exclusion of the list you gave me but i noticed a products are being added to the cart in multiples of 2. see attached video.

    #629055

    anmolgoel02
    Participant

    Here’s the attachment

    Attachments:
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    #629373

    Luke Nielsen
    Keymaster

    Hello,

    2. Use the code below in Theme Settings -> Custom JS:

    jQuery('.wd-side-hidden').on('scroll', function () {
    			woodmartThemeModule.$document.trigger('wood-images-loaded');
    } );

    Then check how it works.

    8. We don’t have exclusions for the CSS, just disable those “experimental” options related to the CSS from the cache plugin.

    9. As for the mini cart issue, may I disable 3rd party plugins for testing?

    Kind Regards

    #629497

    anmolgoel02
    Participant

    Hi,

    2- I added the code and purged the caches, still couldn’t see the thumbs loading. See screenshot I took afterwards for reference.

    9- Yes please. Kindly re-enable after testing.
    Please note, this issue was not present until 2-3 days back, all the plugins installed are the same when it was working fine.

    1- Since we’re talking about plugins, Smart slider is an essential plugin for me and it’s affecting preheader notification on home page (as confirmed by you), any ways to bypass it or make them work together properly?

    Attachments:
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    #629856

    Luke Nielsen
    Keymaster

    Hello,

    2. That code is a JS therefore it should be defined in Theme Settings -> Custom JS.

    9. This is something with the Litespeed plugin, the settings I can’t check – https://prnt.sc/QMBqfFukTpIx so I suggest you first reset settings to default and recheck the issue.

    1. Try to use the code below:

    body .header-banner {
        z-index: 999;
    }

    Define it in Theme Settings -> Custom CSS.

    Kind Regards

    #630237

    anmolgoel02
    Participant

    1- Preheader issue resolved by custom css

    2- Sorry for the oversight. I defined it in custom js but not working as intended

    9- Litespeed plugin was disabled (maybe while you were testing it). However I doubt it is due to any caching/minifying as i’ve tried disbaling it.
    Also tried viewing the non optimized version of the page by appending this at the end: /?LSCWP_CTRL=before_optm

    you can try now, plugin should be visible to you

    #630274

    anmolgoel02
    Participant

    Also see this page, hotspots not showing again: https://powerpl.us/region-wise-distributors/

    #631016

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    2. I cleared a cache and it works well on my end, please recheck it.

    9. May I enable the default theme for testing?

    Looking forward to collaborating with you!

    Kind Regards

    #631195

    anmolgoel02
    Participant

    Hi Luke,

    Only issue 9 seems to be pending. While testing, 1 item added from homepage was added 1 qty, I thought issue got resolved automatically, but subsequent products are being added in 2 qty.

    Don’t change theme on live site, I’ve made a staging site: powerpl.us/wm4
    Everything else should be the same.
    Just Login there and find out the issue and then we can apply the fix on live site.

    #631712

    Luke Nielsen
    Keymaster

    Hello,

    We checked your problem and we see that it is caused by the litespeed plugin, namely by the ESI option https://monosnap.com/file/ADJWmVi0Q89zcSVFT0PDsKSYEsrtda, when we disable it, the problem disappears. and as we can see this problem exists on the side of the same plugin https://www.litespeedtech.com/support/forum/threads/litespeed-plugin-duplicates-my-posts-and-it-shows-multiple-times-on- my-homepage.23325/. In this case, please contact the support of the plugin so that they can check it from their side.

    Additional thread: https://wordpress.org/support/topic/issue-with-litespeed-cache-esi-causing-duplication-and-rendering-problems/

    Kind Regards

    #631720

    anmolgoel02
    Participant

    Thanks a lot for your support Luke!

    Disabling the option for now.

    #631739

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! So in this case, can the topic be closed?

    Thank you for your time and patience.

    Kind Regards

Viewing 22 posts - 1 through 22 (of 22 total)