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Immediate Assistance Required: Multiple Issues with Theme Features

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  • #622390

    hemarangan28
    Participant

    Dear [Technical Support Team],

    I hope this email finds you well. I recently purchased your theme and am currently facing several issues and customization requirements that need immediate attention. I appreciate your six months of support and am providing my WordPress login credentials for you to access and resolve these matters directly.

    Here is the list of issues and requests:

    Non-Working Features

    Scroll to top button.
    AJAX Add to Cart.
    Sticky Add to Cart.
    Checkout Page Alignment Issue

    Update the progression: Shopping Cart → Checkout → Order Complete.
    Ensure the text is center-aligned and, on hover, changes to white while remaining readable with the background color.
    Single Product Page Text Change

    Modify the text “People are watching this product now!” to something customizable or let me know how to change it.
    White Space Issue

    Address the white space issue that appears after the footer ends.
    Add to Cart and Buy Now Buttons

    Ensure proper padding and responsiveness for mobile versions on single product pages.
    Redirect Add to Cart Action

    When the “Add to Cart” button is clicked, redirect users to the checkout page. Please confirm if this is possible.
    Button Text Update

    Change all instances of “Add to Cart” text to “Enroll Now.”
    I trust your expertise to address these issues directly. Once the work is complete, please:

    Confirm all the updates you’ve made.
    Provide any necessary guidance on further changes or maintenance.
    I shared login credentials for you to access the WordPress site: [Check in Content visble area]

    I look forward to your swift response and resolution of these issues. Kindly prioritize this as it is an urgent requirement.

    Thank you for your prompt support!

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    #622945

    Luke Nielsen
    Keymaster

    Hello,

    1. May I disable 3rd party plugins for testing?

    2. Remove these colors from Elementor kit – https://prnt.sc/DUV3Mik1F8Hk and define theme via Theme Settings -> Styles and colors – https://prnt.sc/oif_9A_ZDcRl

    3. I suggest you use the Loco Translate plugin to change the “People are watching this product now” text to another one.

    4. It looks like you do not have a footer, that is why there is an empty space – https://prnt.sc/eyh6e20d6uvB so try to disable the footer or add to the last section a negative margin.

    5. Redirection users to the checkout page only works with the Buy now button – https://prnt.sc/4uCxUoFJ1gtS

    6. Also, you can change the Add to cart button to another one by using the Loco Translate plugin – https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

    Let me know if something doesn’t work fo you.

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)