Home › Forums › WoodMart support forum › shipping problem

shipping problem

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • December 25, 2024 at 4:06 pm #625294

    peterbride02
    Participant

    hey i have problem with shipping . i have set it to free shipping 0 mad and i get some orders -25 mad .
    when i try to apply for free shipping option and put no required setting also show problems in calculate . i have problem also in the payment page when i put email no need to add it order can not pass they ask me for emails . i have lost lot of orders because of purchase page problems and customer in mobile cant see total price is hidden down it should be up first then shipping information of customers . could u please help me fix this issues in my account .

    December 25, 2024 at 8:24 pm #625350

    peterbride02
    Participant

    hey waiting for your reply urgent

    December 26, 2024 at 10:25 am #625399

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The Email field is currently set as required. You need to update it to make it optional. Please follow this guide and make it optional:https://xtemos.com/docs-topic/fields-manager

    To adjust the checkout layout, go to Layouts > Edit Checkout Layout using the page builder, and modify the section’s position as needed.https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Also, I have placed an order, and the free shipping is working fine:
    https://ibb.co/3CzMLFP

    Best Regards

    December 26, 2024 at 1:23 pm #625462

    peterbride02
    Participant

    The Email field is currently set as required because when i discover the problem can not pass order if u turn it off so i turn it on and push customer to add email . the free shipping option has problem and doesnt work properly so i turn it off and i have set price to 0 in paid shipping and put name free shipping thats why u see free shipping is working . can u have my wordpress access so u can activate free shipping and cheek by your self ? ABOUT CHEEKOUT PAGE I NEED YOUR HELP TO FIX IT BECAUSE I DONT KNOW HOW .

    December 26, 2024 at 1:54 pm #625467

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check how it works with the default WordPress theme like Woocommerce Storefront to determine whether the issue is with our theme.

    Best Regards

  • Author
    Posts

Tagged: 

Viewing 5 posts - 1 through 5 (of 5 total)