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Recently viewed is not working

Viewing 9 posts - 1 through 9 (of 9 total)
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  • December 31, 2024 at 10:03 am #626389

    hey3212
    Participant

    Hi, please suggest how to make the Recently Viewed products working. I have selected it but it is not working, i.e. when I open any single product from my website, no matter how many products I have viewed, the Recently Viewed section on that page is empty.

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    December 31, 2024 at 1:32 pm #626437

    Hung Pham
    Keymaster

    Hi hey3212,

    Thanks for reaching to us.

    Please clear browser cache, purge cache of plugin / server and check again.

    Best regards,

    December 31, 2024 at 2:21 pm #626456

    hey3212
    Participant

    Hi,

    Thanks for your answer. does this mean that if I publish the website, the Recently Viewed function will work?

    I have done all that.

    January 2, 2025 at 9:30 am #626637

    Hung Pham
    Keymaster

    Hi hey3212,

    Thanks for your patience.

    It doesn’t matter, just try to purge cache and check again.

    P/s: Wish you a Happy New Year.

    Best regards,

    January 2, 2025 at 9:43 am #626643

    hey3212
    Participant

    Hi,

    I have cleared cache and browsing history. It doesn’t work. Please log in and see it yourself.

    January 3, 2025 at 8:45 am #626972

    Hung Pham
    Keymaster

    Hi hey3212,

    It worked well, please double check https://ibb.co/mJMCYTQ

    Best regards,

    January 3, 2025 at 9:35 am #626977

    hey3212
    Participant

    Hi,

    Thank you. Could you take a look at my video in the private section. I still don’t get what you got.

    January 3, 2025 at 1:15 pm #627056

    Hung Pham
    Keymaster

    Hi hey3212,

    Please watch recorded video for better understanding https://go.screenpal.com/watch/cTVe6oneZ57

    Best regards,

    January 4, 2025 at 6:48 am #627269

    hey3212
    Participant

    Hi Hung Pham,

    Thanks for the video. But I cannot get the Recently Viewed working on my screen. I understand what you are doing and I have replicated your steps, but still it is not working on my end. Please see the video in the private section.

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Viewing 9 posts - 1 through 9 (of 9 total)