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Smart Offers and Mini Cart Quantity Issue (Urgent)

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 2, 2025 at 2:25 pm #626757

    spnutratea
    Participant

    Hi There,

    We are using Smart Offers For WooCommerce (StoreApp Plugin). Users can manipulate the mini cart by increasing and decreasing the number of free products in the mini cart and hit proceed to checkout.

    The StoreFront Default theme working properly to the Smart Offers. The plugin owner asked us to check with the Theme developer.

    Could you or someone else urgently investigate this?

    Kind regards
    SP

    January 2, 2025 at 3:19 pm #626777

    Artem Temos
    Keymaster

    Hello,

    This plugin might not be fully compatible with our theme. You can either disable quantity input on the shopping cart widget or use our theme’s Free Gifts functionality instead https://xtemos.com/docs-topic/free-gifts/

    Kind Regards

    January 2, 2025 at 6:47 pm #626879

    spnutratea
    Participant

    Hi Artem,

    WooCommerce Cart and WooCommerce Mini Cart are always interlinked together. We want customers to claim the Freebies instead of automatically added to their cart.

    In the WooCommerce Cart page, everything working how it is supposed to be. But the problem is with the Mini Cart, users got away with amendments.

    I look forward to hearing from you.

    Kind regards
    SP
    Kind regards,

    January 2, 2025 at 6:56 pm #626884

    Artem Temos
    Keymaster

    If you want to use the plugin instead of our theme’s option for free gifts, then you need to disable quantity input for the shopping cart widget as it works by default in WooCommerce.

    January 6, 2025 at 12:38 pm #627579

    spnutratea
    Participant

    Hi Artem,

    Thank you for getting back to me. If you please check the website the free mug offer is working fine. That can not be updated on the mini cart. However, the Free Relax product quantity can be amended.

    I have shared the link in the private content section.

    I look forward to hearing from you.

    Kind regards
    SP

    January 6, 2025 at 1:43 pm #627613

    Artem Temos
    Keymaster

    Hello,

    Could you please send us some screenshots so we can better understand what is wrong?

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)