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Image issue on product layout builder

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 10, 2025 at 1:44 pm #628774

    John
    Participant

    Hello guys,
    We are using a custom layout on products created with elementor and we are facing an issue with the image/gallery on refresh.
    Please check this video to understand more easily the issue.
    Also attached the credentials on a stage website.
    Please let me know if you have any question.
    Waiting for you reply,
    Thank you!

    January 10, 2025 at 4:03 pm #628823

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable all plugins that are not related to our theme and switch to the parent theme temporarily so we can test it on your website.

    Kind Regards

    January 13, 2025 at 7:57 pm #629420

    John
    Participant

    Hello,
    Please test now, we have disabled all modules and left only the ones that comes with theme. Also we have switched to default theme.
    Thank you.

    January 14, 2025 at 11:07 am #629523

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    You need to disable Sticky container option to fix this issue. Check the screenshot https://monosnap.com/file/2Dlf1UQxCxPv5xHaNvGchTCaSXBcHU

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)