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Widgets being removed

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  • #634181

    soporte_web
    Participant

    I have widgets in the shop filters area https://prnt.sc/ZxzrPY-0D-Xm

    And from one day to another the filters disappear. THe only thing that happens is an update from wp all import at 1AM.

    #634210

    soporte_web
    Participant

    I saw in this post https://xtemos.com/forums/topic/widgets-are-gone-on-my-widgets-page/

    That this person activated classic widgets and it solved the issue.

    I installed classic widgets plugin, let’s see if the widgets don’t disappear again!

    #634349

    Hello,

    You are using Custom WooCommerce Builder layouts, which is part of WooCommerce builder from WoodMart.

    Navigate to Layouts > Edit Product Archive Layout and use the shop filters widget int he layout.
    Here below are the documentation articles:
    https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Best Regards

    #634354

    soporte_web
    Participant

    The problem is that I put all the filters in the shop filters area https://prnt.sc/p_ZOTXvxncXp

    But from one day to another the widgets disappear and go to “inactive widgets”, why?? https://prnt.sc/bG8Lsr7ZSoBn

    #634555

    Hello,

    If your widget has suddenly become “inactive,” it likely means that it has been accidentally moved to the “Inactive Widgets” section within your theme settings, which usually happens when you change to your widget areas.

    Sometimes, a plugin conflict can cause unexpected widget behavior, including making them inactive. Sometimes, a cached browser data can cause widgets to appear incorrectly.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)