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Waitlist Cookie Issue & Terms Accept Issue

Viewing 13 posts - 1 through 13 (of 13 total)
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  • February 6, 2025 at 4:28 pm #635981

    nicholas-3663
    Participant

    Hello,

    I have just enabled the waitlist today and after some testing i’ve noticed the following 2 issues:

    1. If you enable the “Privacy checkbox text”, the text added is not available for translation under wpml. Everything else could be translated without any issues.

    2. If I subscribe to the waitlist of a product and then I set the product back in stock from wp-admin I get an email notification. If I change the stock of the product to 0, the waitlist message remains and you cannot leave the waitlist if you click the button. I believe this is somehow related to the cookie “woodmart_waitlist_unsubscribe_tokens”

    Screenshot attached is related to the second question.

    Attachments:
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    February 7, 2025 at 7:58 am #636138

    Hung Pham
    Keymaster

    Hi nicholas-3663,

    Thanks for reaching to us.

    1. + In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WoodMart Core plugins and WoodMart theme. You can refer to article

    https://xtemos.com/docs-topic/theme-translation/
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

    + You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

    + Some strings related to Waitlist / Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

    2. I’ve passed this topic to one of our developers for more details, and I will let you know once get an answer.

    Regards,

    February 7, 2025 at 10:19 am #636168

    Hung Pham
    Keymaster

    Hi nicholas-3663,

    2. Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?

    Regards,

    February 7, 2025 at 12:27 pm #636238

    nicholas-3663
    Participant

    Hello,

    Thank you for your quick response.

    1. I’ve already done that and the string is undetecteable for some reason. I have changed the original text of the checkbox, cleared cache, scanned all strings of woodmart, woocommerce cleared cache again. Furthermore, I’ve enabled “Auto register strings for translation” under WPML. Still undetectable.

    Everything else related to waitlist has been translated without any issues..

    2. It looks like it was related to the cookie blocker I have on the website. After I added the cookie on the list of necessary cookies it works fine.

    February 7, 2025 at 1:08 pm #636267

    Hung Pham
    Keymaster

    Hi nicholas-3663,

    1. To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    2. Glad to hear your issue has been resolved.

    Best Regards,

    February 7, 2025 at 1:15 pm #636272

    nicholas-3663
    Participant

    Hello,

    Sent login details in private

    February 9, 2025 at 5:22 pm #636644

    Hung Pham
    Keymaster

    Hi nicholas-3663,

    First of all, I am appreciate your patience.

    Please see recorded video for better understanding

    Regards,

    • This reply was modified 1 month ago by Hung Pham.
    February 9, 2025 at 5:27 pm #636645

    nicholas-3663
    Participant

    Hello, thank you for your response.

    If you go to the URL I sent in private and select X-Large variation, you’ll see the text I have customized does not show up under available translations.

    February 10, 2025 at 8:53 am #636715

    Hung Pham
    Keymaster

    Hi nicholas-3663,

    I’ve fixed your issue. Please check your site again.

    I removed the video as well.

    Regards,

    • This reply was modified 1 month ago by Hung Pham.
    February 10, 2025 at 1:50 pm #636815

    nicholas-3663
    Participant

    Hello,

    Can you please confirm how did you add it? This is the development copy.

    February 10, 2025 at 3:39 pm #636867

    Hung Pham
    Keymaster

    Hi nicholas-3663,

    Please refer to this article for more details https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings

    Regards,

    February 11, 2025 at 12:48 am #637012

    nicholas-3663
    Participant

    Thank you very much for spending your time on this. It works good now!

    February 11, 2025 at 8:53 am #637056

    Hung Pham
    Keymaster

    Hi nicholas-3663,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

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