Home › Forums › WoodMart support forum › Free shipping problem

Free shipping problem

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • February 8, 2025 at 3:02 pm #636547

    gennarilightup
    Participant

    Hi,
    I noticed that on the cart and checkout page the possibility of using free shipping appears even without having reached the minimum order required (I attach a photo).
    How can I solve this?

    Thanks

    Attachments:
    You must be logged in to view attached files.
    February 10, 2025 at 3:34 pm #636861

    Luke Nielsen
    Keymaster

    Hello,

    You need to adjust the free shipping bar as described in our documentation – https://xtemos.com/docs-topic/free-shipping-progress-bar/

    Then clear the cache and check how it works.

    Kind Regards

    February 10, 2025 at 4:04 pm #636882

    gennarilightup
    Participant

    Hi,
    I think I followed the instructions correctly and yet it keeps appearing as free shipping even though I haven’t reached the set amount.
    Can you help me?
    Thanks

    February 11, 2025 at 11:10 am #637101

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can check the settings on your end.

    Thank you in advance.

    Kind Regards

    February 11, 2025 at 11:24 am #637108

    gennarilightup
    Participant

    Hi, I’m attaching what you requested privately.
    Thanks

    February 13, 2025 at 10:39 am #637737

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Currently, I see that you have the calculations – https://prnt.sc/hHHXmgjupNN9 .

    Let me know if you have sorted it out.

    Kind Regards

    February 13, 2025 at 10:49 am #637742

    gennarilightup
    Participant

    Hi, I haven’t solved. As soon as I enter the shipping address continues to present the same problem

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)