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Incorrect product count when no products found after filtering

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • March 12, 2025 at 11:05 am #645086

    tomass
    Participant

    When filtering for discounted products, if there are no results found, the product count doesn’t update.

    March 12, 2025 at 5:46 pm #645305

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 645303. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    March 18, 2025 at 2:25 pm #646776

    tomass
    Participant

    Hey, if it’s supposed to remove the count completely when no results are found, then this is solved.

    March 18, 2025 at 2:44 pm #646783

    tomass
    Participant

    Actually, the filter button now disappears completely if no results are found.

    March 18, 2025 at 2:47 pm #646785

    tomass
    Participant

    Adding a video to demo

    March 18, 2025 at 3:13 pm #646797

    Artem Temos
    Keymaster

    We don’t see the problem on this website at the moment. Can you send us a link to the page where we can see this?

    March 20, 2025 at 1:59 pm #647562

    tomass
    Participant

    We’re encountering this issue on another page using woodmart. The scenario is the same, catalog page and filtering by sale products, but this time the filter button disappears.

    March 20, 2025 at 3:21 pm #647589

    Artem Temos
    Keymaster

    This button is a part of the shop page toolbar, which is hidden when there are no results. The only way to fix this is to build to build a custom layout and display this button separately. https://xtemos.com/docs-topic/shop-page-builder/

    March 24, 2025 at 1:10 pm #648416

    tomass
    Participant

    Okay, thank you!

    March 24, 2025 at 3:14 pm #648462

    Artem Temos
    Keymaster

    You are always welcome.

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Viewing 10 posts - 1 through 10 (of 10 total)

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