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White screen after last update

Viewing 3 posts - 1 through 3 (of 3 total)
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  • March 20, 2025 at 2:01 pm #647564

    badr.moustaghfir18
    Participant

    after i apply the last update appear in templates page , the website is no longer displayed , only a white screen , also some section in the sidebare of wp-admin are disappeared like theme config

    March 20, 2025 at 2:33 pm #647577

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    March 21, 2025 at 11:41 pm #648058

    badr.moustaghfir18
    Participant

    Hello,
    Thinks for your fast reply and support ,
    i’m wotking locally in my machine , for a fast building , so the probleme is happening in my local machine ,
    to describe more the issue , after the update , even the Theme Settings is disapear , and woodmart setting , so the probleme is related to the template update or woodmart core

    Think for your support

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Viewing 3 posts - 1 through 3 (of 3 total)