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Problem w Tob Bar – Menu

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  • #649165

    [email protected]
    Participant

    Dear Sir;
    I found that when there is new plugin version (upgreated), very frequent hapends that TOP Bar with menu disapears.
    I hapend mostly on archie product ( category products)
    I shown you on the print screan.
    https://ekabiny.pl/kabiny-prysznicowe-polokragle/

    Please give me sollution for this problem

    P.S. Now, I just updated plugins – and it works properly.

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    #649209

    Hello,

    Now I have checked your site it looks like this: https://ibb.co/9kXswF0k

    Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?

    Also, share the wp-login details so I can further check the issue on your site.

    Best Regards,

    #649792

    [email protected]
    Participant

    This issue appears moslty after upgrading plugins. Today I found that if you open site in Edge Browser it hapens againn.
    I suppose to check how does it works in Opera, Mozilla, Safari etc.
    https://ekabiny.pl/kabiny-prysznicowe-na-wymiar-indywidualny/

    Please try to open link in Edge Browser

    #649884

    Hello,

    Now I have checked your site; the header is now showing both on Chrome and edge browser. Please deactivate all the third-party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the third party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP logins details so I can check and give you a possible solution.

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)