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Assistance Needed – Translate WoodMart Theme to French

Viewing 11 posts - 1 through 11 (of 11 total)
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  • April 2, 2025 at 2:06 am #650963

    romeosqe
    Participant

    Hello WoodMart Support,

    I am using the WoodMart theme for my website, which is in French (Français). However, the theme settings and certain elements are still in English. I have followed your guide to translate the theme, but it hasn’t fully worked.

    Could you please assist me in ensuring that all theme settings and text are correctly translated into French?

    Looking forward to your guidance.

    Best regards,

    April 2, 2025 at 2:08 am #650964

    romeosqe
    Participant

    I also need a help to add a sidebar on the shop page, I have follow your guide and added the sidebar in theme setting > product archive > sidebars
    also edit page and make the sidebar setting inherit but its not working for me, there is no shopbar on the shop page, please tell me whats the issue
    https://industrievape.com/boutique/

    April 2, 2025 at 2:38 pm #651139

    Luke Nielsen
    Keymaster

    Hello,

    1. Clarify which fields you cannot translate.

    2. Disable this option – https://prnt.sc/wzzsA0LN8xtx and then recheck the issue.

    Kind Regards

    April 5, 2025 at 9:30 pm #651962

    romeosqe
    Participant

    Hi, thanks for your reply.

    There are many parts of the website still in English, and I want them to be in French. For example, you can check the cart, checkout, and my account pages. I can’t list everything one by one — I simply want all default content to appear in French when the website language is set to French, except for the custom sections we’ve built using the page builder.

    Please check my website and help me with this — it’s very urgent.

    Secondly, I’ve created a separate menu for mobile, but the submenus are not working on mobile devices. Kindly check this issue as well. You already have login access to my website.

    Thanks in advance!

    April 7, 2025 at 10:15 am #652060

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Please disable this https://prnt.sc/qoO4as14RMo6 security plugin so I can log in and investigate the above issues.

    Thank you for your time and patience.

    Kind Regards

    April 7, 2025 at 10:56 am #652073

    romeosqe
    Participant

    Sure, I did please try again

    April 7, 2025 at 11:28 am #652085

    Luke Nielsen
    Keymaster

    Hello,

    Here is an example:

    https://prnt.sc/aHLBhwz4FiBh -> https://prnt.sc/1FtctPpPZZcn

    https://prnt.sc/dOnx8Qq1uizs -> https://prnt.sc/kqCaPu5zSo03

    It looks like the Checkout page is translated – https://prnt.sc/gvs88u3p9AhJ

    Let me know if I missed something.

    Kind Regards

    April 7, 2025 at 5:13 pm #652256

    romeosqe
    Participant

    Thanks, but you ignore the second issue regarding mobile submenu? Why its not working on the mobile? Even I have created separate menu for mobile

    April 7, 2025 at 6:13 pm #652273

    romeosqe
    Participant

    Wishlist page also not working, please check that as well, not sure why there are lot of issues

    April 8, 2025 at 12:44 am #652317

    romeosqe
    Participant

    I’m honestly not sure why your support is getting worse day by day. This submenu issue should’ve been a quick fix, it’s a basic function, and I’ve mentioned it multiple times already, yet it continues to be ignored. Now, you’re not even responding.

    Another major problem: when we set our website language to French, why are there still so many default elements showing in English? This is unacceptable. I’ve attached a screenshot from just one page, not even a full page—and you can clearly see multiple items still in English. Why hasn’t this been properly translated?

    It’s not even the weekend, yet your responses are extremely delayed. I’ve purchased 10–15 WoodMart theme licenses, and I’m genuinely starting to regret it. If this issue isn’t resolved within the next 24 hours, I’ll leave feedback from all my theme accounts.

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    April 8, 2025 at 9:29 am #652390

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    1. In the mobile menu element in the Header builder, I have enabled the “Show HTML Blocks” option and now the menu shows the submenus – https://prnt.sc/BuV97oM4W7Wn , https://prnt.sc/aBwpgi18BHzv

    2. The thing is that the translations from https://xtemos.com/docs-topic/theme-translation/ don’t have fully translated files https://prnt.sc/zHFE4G68Ybai so as a result you need translate manually those fields that are not translated after installing those translation files.

    e.g. https://prnt.sc/imHf5Wl_TDDg -> https://prnt.sc/zjLyWbUc11X4

    https://prnt.sc/BrwIv8vMLEYN -> https://prnt.sc/yrSx8jgJRsmK

    Some strings can be translated via Loco -> Themes -> Woodmart and those strings that are from WooCommerce can be translated via Loco -> Plugins -> WooCommerce

    Our article about Loco Translate can be found here – https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

    3. Currently, the Wishlist page is cached, this page should be cached so you need to exclude it from cache via the settings of your cache plugin – https://prnt.sc/Y_PvJLwNgd4S

    I await your response.

    Kind Regards

    • This reply was modified 1 day, 23 hours ago by Luke Nielsen.
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