Having trouble with some pages
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Hi, some of my pages are working but theres a problem because theyre not loading icons of the menu and the shop or any icon that is usually working on my site.
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Hello,
In the Console we can see such an error – https://prnt.sc/f9oSRMEetwtX
It means that HTTP and HTTPS configuration is incorrect: https://domain.com is the actual site URL, however http://domain.com is used in Dashboard > Settings > General. In this case it is necessary to configure URLs correctly.
Kind Regards
Hi luke ive seen the Dashboard > Settings > General, and urls are configured correctly on https://, but still pages are bad. see attachment.
Regards
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Hello,
Send me access to the admin panel and confirm the permission for plugins deactivation and switching to the parent theme.
Kind Regards
Hi, also ive come accross a problem that has just been when i updated and apply all recent patches, on mobile, my hamburguer menu just doesnt work properly, it just stays on same page and only sends an “#” next to the page where im in, but doesnt lead to nowhere.
I HAVE SOLVED THIS
Hello,
While the site is loading, the menu cannot be opened because not all necessary scripts have finished loading.
In general, optimize the website as per our article – https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/ to make the site load faster.
2. Do you mean that you have solved the previous issue with icons?
Kind Regards
No, the icons is still not working on the pages i sent, what i solved is the menu. Thanks!
Hello,
The issue is in the 3rd party plugins, some of them blocks our file with icons. Also, white testing, you have changed access – https://prnt.sc/F5IaM_60kkW3 so I didn’t enable back all plugins.
Please disable all plugins except these ones:
Elementor
Woodmart Core
WooCommerce
Enable the Parent theme
Then activate the plugins one by one, checking the issue to detect which one causes the problem.
Let me know the result.
Kind Regards
Hello,
The issue is in the wrong links – https://prnt.sc/ClmoqY-MRQJ8 the links are with mistakes and that is why there are no icons shown.
E.g. correct link – https://www.motoredge.mx/formas-de-pago/ (with www)
Kind Regards
hi luke, thanks for the help.
Hello,
Add the below list of JS exclusions to the cache plugin:
jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
helpers
clickOnScrollButton
menuOffsets
menuDropdownsAJAX
offCanvasCartWidget
offCanvasMyAccount
mobileNavigation
menuClickEvent
menuStickyOffsets
cart-fragments
swiper
singleProductGallery
js.cookie
imagesLoaded
ageVerify
magnific-popup
Clear the cache and recheck the issue.
Kind Regards
.
