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I have 6.8.1 wordpress!

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #669697

    anteeno14
    Participant

    Hi,
    I recently purchased the Woodmart theme and tried installing a newer version, but unfortunately it caused my website to crash. I really like the design—especially since I run a cosmetics store—but I’m not very experienced with theme customization.

    Would you be able to help me update the theme properly and possibly get it set up so I can start working with it? Any assistance would be greatly appreciated!

    #669720

    Hung Pham
    Keymaster

    Hi anteeno14,

    Thanks for reaching to us.

    1. Please let me know which demo you want to import.

    2. Would you mind if I erase all content and re-import? Please confirm me back.

    Kind Regards,
    Hung PD

    #669810

    anteeno14
    Participant

    Hi Hung PD,

    Thank you for your response.

    The demo I’d like to use is exactly this one: https://woodmart.xtemos.com/makeup/.

    Regarding content erasure — it depends on what you mean. I’d like to keep existing data such as products, images, WooCommerce orders, and user information. Other elements like plugins or themes can be removed if needed.

    Thanks for your understanding.

    Best regards,
    Anteeno14

    #669919

    Hung Pham
    Keymaster

    Hi anteeno14,

    If so, I kindly recommend that you take a complete backup of your site by yourself before proceeding. Because this task is out of our basic supports.

    Thanks for understanding.

    Kind Regards,
    Hung PD

    #669949

    anteeno14
    Participant

    Hi Hung PD,

    Thanks for your message.

    I already have a full backup of my website, so it’s okay to start from the beginning — as long as the existing data like products, images, orders, and users can be preserved.

    Also, I’m happy to purchase full support if that’s required to complete this task. I just kindly ask for more frequent responses, as it’s currently taking quite long (around one reply per 24 hours), and I’d really like to move forward as soon as possible.

    Looking forward to your reply.

    Best regards,
    Anteeno14

    #670304

    Hung Pham
    Keymaster

    Hi anteeno14,

    Thanks for your patience.

    I checked your site and you did not install WoodMart theme. Please install it and all required plugins then I will help you import demo content.

    Regards,
    Hung PD

    #670361

    anteeno14
    Participant

    Thank you for your response!
    It seems to be working now after I added the theme and selected the demo.

    If possible, could you help configure and design the entire website, including all the key pages like:

    About

    Contact

    Categories

    Brands

    Orders

    Truck Order

    I can provide detailed instructions for each page, and once the design is complete, I’ll handle the translation into my language.

    This is my main website that I want to update when I done upgrading it’s old but it works now: https://beautychambre.se/

    #670391

    Hung Pham
    Keymaster

    Hi anteeno14,

    Glad to hear the issue has been resolved.

    Configurations are out of our basic. Thanks for understanding our limitations.

    Regards,
    Hung PD

    #670714

    anteeno14
    Participant

    Hi Hung PD,

    Thanks! Is there a chance to buy or extend the service from basic and get help building as I mentioned?

    Regards,
    Anteeno14

    #670721

    anteeno14
    Participant

    How can I change the titles of elements, such as renaming the search label to another language? Also, how can I customize the product cards individually and modify the ‘Add to Cart’ button text?

    #670724

    anteeno14
    Participant

    And how can I remove the theme content I want only my content?

    #670762

    Hung Pham
    Keymaster

    Hi anteeno14,

    1. Services

    Thanks for your trust, however, currently we are not providing customization services.

    2. Content

    + In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WordPress Cores file, WoodMart Core plugins and WoodMart theme. You can refer to article

    https://xtemos.com/docs-topic/theme-translation/
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/
    https://www.youtube.com/watch?v=H7zUPEACLRQ

    + You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

    + Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

    Regarding removing content, you can delete unused content by delete these manually to avoid lost content.

    Regards,
    Hung PD

    #670949

    anteeno14
    Participant

    I am getting this error in single product page: Warning: Undefined array key “file” in /www/webvol44/3q/7gj5gfom6rqdnuo/support.beautychambre.se/public_html/wp-includes/media.php on line 1768

    Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /www/webvol44/3q/7gj5gfom6rqdnuo/support.beautychambre.se/public_html/wp-includes/media.php on line 1768

    and this on top of the page:
    Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the woocommerce-payments domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/webvol44/3q/7gj5gfom6rqdnuo/support.beautychambre.se/public_html/wp-includes/functions.php on line 6121

    And how can I edit the product card!

    #671109

    Hung Pham
    Keymaster

    Hi anteeno14,

    1. I didn’t see the warning messages on single product, have you resolved the issue? Also, you should disable debug log by set define( 'WP_DEBUG', false ); in your wp-config.php file.

    2. Please go to Theme Settings > Product archive > Products styles and there are options to change it.

    Regards,
    Hung PD

    #671293

    anteeno14
    Participant

    Hi,

    It seems the error has been resolved. I would now like the website to be fully in Swedish, not multilingual. I’ve installed the Loco Translate plugin—could you please check if you have the necessary permissions to access and make changes?

    I tried updating the translations manually, but the changes don’t seem to apply even after syncing and saving. Let me know if you can take a look.

    Thanks!

    #671326

    Hung Pham
    Keymaster

    Hi anteeno14,

    + In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WordPress Cores file, WoodMart Core plugins and WoodMart theme. You can refer to article

    https://xtemos.com/docs-topic/theme-translation/
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/
    https://www.youtube.com/watch?v=H7zUPEACLRQ

    + You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

    + Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

    Regards,
    Hung PD

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Viewing 16 posts - 1 through 16 (of 16 total)