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Site Crashes when istalling theme

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  • #678387

    danj32810
    Participant

    Hello why am i unable to update the theme when i buy a new one?

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    #678471

    Hello,

    It’s likely related to a server timeout or resource limitation (such as memory or file upload size) on your hosting environment. Contact your hosting provider to increase the upload limits for your account. Most hosting providers can quickly adjust these settings for you. Alternatively, you can ask your hosting support team to increase the following PHP settings: https://xtemos.com/docs-topic/installation-process-3/

    Alternative Solution: If you cannot increase the upload limits, consider using the FTP installation method, which bypasses the WordPress upload restrictions entirely.
    https://xtemos.com/docs-topic/upload-theme-with-ftp/

    If you have any questions feel free to contact us.

    Best Regards,

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