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Shop filter widgets area

Viewing 30 posts - 1 through 30 (of 64 total)
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  • #6816

    Sina
    Participant

    Hey,
    How can i get ride from these filters?
    I don’t have they in my widget area i checkd theme option > shop but i can’t find any option for disable it.
    Note : I’m Support staff and developer like you.I have enough knowledge and i’m not a beginner

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    #6819

    Sina
    Participant

    And i think the “BASEL WooCommerce Layered Nav” not work in RTL version i put this widget in to my desired widget are but it doesn’t showing up.

    #6836

    Artem Temos
    Keymaster

    Hello,

    Thank you for using our theme.

    These widgets are added to the filters area automatically and you can’t manage them from Appearance -> Widgets. But you can disable them easily by putting this code snippet to the functions.php file in your child theme

    add_filter( 'basel_use_custom_price_widget', '__return_false', 10 );
    add_filter( 'basel_use_custom_order_widget', '__return_false', 10 );

    Just checked your website and it seems that all filters work correctly

    Regards

    #6840

    Artem Temos
    Keymaster

    Just noticed that it is not our “Basel” widget. Could you please send us your FTP access so we could troubleshoot the problem?

    Regards

    #6922

    Sina
    Participant

    I find 2 things about Basel Layerd Nav

    1 – When i in the Basel woo Layerd Nav seleced filter by brands and selected dropdown type it showing on widget area but when i select a brant to filter it doesn’t work ( it Can’t apply filter) please check 1.png

    2 – When i added Basel woo Layerd Nav for 2 att ( color and brand ) they can’t work in rtl version

    Summary i need have 2 filters Together
    1 – color
    2 – brand

    Basel woo Layerd Nav in the Persian is => ناوبری لایه ای ووکامرس بازل

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    #6960

    Artem Temos
    Keymaster

    Hello,

    How did you translate widget name to Persian? Is it possible return it back to English and see how it will work then?

    Thank you in advance

    #6961

    Sina
    Participant

    Ops…,
    It is weird after disable Po file they are working.
    for more detail this issue related to translate 😐 it can’t find the my desired Persian words.

    #6965

    Artem Temos
    Keymaster

    Yes, it seems to be a translation related problem. Are you able to keep our theme widgets in English?

    Regards

    #7003

    Sina
    Participant

    It’s a little issue. Isn’t problem.

    But in the RTL Version it have some minor issue.

    After finishing this project i will provide RTL to you 😉

    #7011

    Artem Temos
    Keymaster

    Ok, it would be very useful if you could provide us your feedback about issues you faced with RTL version so we will improve it in the next update.

    Regards

    #7136

    Sina
    Participant

    Hi Again,
    How can i add cart icon in to the header ?

    #7142

    Artem Temos
    Keymaster

    Hi,

    Check maybe you have enabled Catalog Mode option in Theme Settings -> Shop.

    Regards

    #7208

    Sina
    Participant

    Many Thanks 🙂
    Just one thing. I checked your documentation but i can’t find a article or video tutorial about create a mega menu.

    Regarding to my review i realize that the mega menu reading from HTML blocks. but how it work ?

    And other question is why fields of these 2 menus item is different?
    Please check ” 1.png ”

    please explain about those

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    #7216

    Artem Temos
    Keymaster

    Hi,

    Here is a detailed instruction on another topic that should help you create a mega menu dropdown http://xtemos.com/forums/topic/how-to-set-menu-to-megamenu-like-your-demo-pages/#post-2607

    Regards

    #7377

    Sina
    Participant

    Hi There,

    Please check attached screenshots :

    1 – header icons isn’t in the one line and
    2 – product icons have showing bugy

    checked in the iphone SE with chrome and safari

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    #7380

    Artem Temos
    Keymaster

    Hello,

    Try to fix it by placing this code snippet to the Custom CSS for mobile devices

    .product-grid-item{
    	width:100%;
    }
    .main-header .site-logo {
        width: 40%;
    }
    .main-header .right-column {
        width: 60%;
    }
    

    Regards

    #7728

    Sina
    Participant

    Hi There,
    1 – I went to Redux theme options and put the CSS code that you provide to fix it but it isn’t work.
    Please check it with Safari and chrome.
    2 – basel is compatible with WordPress 4.7?

    #7736

    Artem Temos
    Keymaster

    Hi,

    1. Sorry, try to use this code instead

    .product-grid-item{
    	width:100%!important;
    }
    .main-header .site-logo {
        width: 35%;
    }
    .main-header .right-column {
        width: 65%;
    }

    2. Yes, the theme is fully compatible with WP 4.7.

    Regards

    #7809

    Sina
    Participant

    1 – It isn’t work please check it properly. Site now is live and i delivered it to my customer.
    2 – Datepicker in’t Persian in the single product back-end page it show December and 2016
    in Iran we are in 1395. have you any advice ?

    Attachments:
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    #7815

    Artem Temos
    Keymaster

    1. We still see wrong previous code added. Please add the new one.

    2. This datapicker comes from WooCommerce and we don’t know how to change it in our theme scope. You would better contact plugin’s developers for help in this question.

    Regards

    #7823

    Sina
    Participant

    1 – I checked it but it isn’t work

    #7827

    Artem Temos
    Keymaster

    It works fine for us now. Could you please try to clear your browser cache or use another device for test?

    Regards

    #7829

    Sina
    Participant

    Dear seems you check it with desktop browser. this issue is in the iPhone.
    Can you send a screenshot with iPhone?

    This issue isn’t in the desktop and android version.
    Check below screenshots :
    http://xtemos.nyc3.digitaloceanspaces.com/wp-content/uploads/2016/12/Iphone-6s-.jpg
    http://xtemos.nyc3.digitaloceanspaces.com/wp-content/uploads/2016/11/photo_2016-11-29_10-48-40.jpg

    I’m a theme support stuff and theme author in themeforest so i know what is browser cache.
    I don’t like give a bad review to Basel just for support quality your theme is very nice but support…

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    #7837

    Artem Temos
    Keymaster

    Sorry, our mistake. The point is that we didn’t see our code added previously and you added it after our last message. And of course, we should point our customers to clear their cache since not everybody are developers and sometimes the issue still exists only because of the cache. Yes, and now it works ok for a desktop. If you see the problem on iPhone then we will check with iPhone, it is not a problem. Sorry for the inconvenience. Will get back to you shortly.

    Thank you for understanding. 🙂

    #7841

    Artem Temos
    Keymaster

    We have fixed this issue on your web-site. Here is a screenshot. Please check

    Regards

    #7844

    Sina
    Participant

    Thank you so much.
    I know you receive many support requests and that is why I waited.
    Base is very nice. I just read Basel, coding was very clean. 😉
    I hope you have good sales. 🙂

    #7848

    Artem Temos
    Keymaster

    Thank you so much for your patient and for your kind words 🙂

    Write us if you will have any additional questions or issue.

    Kind Regards

    #7853

    Sina
    Participant

    Hi There,
    Please go to below link ( portfolio page ). I can’t switch between categories
    http://luxshir.com/%DA%AF%D8%A7%D9%84%D8%B1%DB%8C-%D9%85%D8%AD%D8%B5%D9%88%D9%84%D8%A7%D8%AA/

    Theme have js error please check console.
    I just updated Woocommerce

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    #7857

    Artem Temos
    Keymaster

    Hi,

    Could you please try to write portfolio categories slugs in English?

    Regards

    #7865

    Sina
    Participant

    Thanks 🙂

Viewing 30 posts - 1 through 30 (of 64 total)

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