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Theme Support

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  • #687687

    netart.gr
    Participant

    -On an 11” tablet, there is no button on the products to add them to the cart. This happens because the screen size falls between mobile and desktop, so it doesn’t work as a desktop (to show the “Add to cart” button on hover) nor as mobile (to show the “Add to cart” button directly).What can be done to fix this?

    -In the search, when I type and select a category, it brings up the products but with pagination instead of “load more.” Since I have chosen to use “load more” everywhere, I would also like it in the search results.

    -In the email sent to the customer after placing an order, I want the product to be linkable.

    -In the sticky header, I cannot change the order of the icons from anywhere.

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    #687797

    Hello,

    01, 02. Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    03. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

    04. Maybe you are using the header clone option in the Sticky Header settings. This feature clones the elements from your header (logo, menu, search, cart, etc.) and displays them in a single row.

    You can disable the Header clone option. In that case: https://postimg.cc/rDNm4gQJ , remember that the other rows are currently set as sticky, so only elements placed in these rows will remain visible on scroll as you added.
    https://xtemos.com/docs-topic/how-to-enable-sticky-header-option/

    Best Regards,

    #687905

    netart.gr
    Participant

    Thank you a lot for your response,
    I have a few clarifications and questions to add.
    – Alright, thank you
    -(’ll explain it better) On the search results page, the products are displayed with pagination instead of “load more.” Since I have chosen to use “load more” everywhere, I would also like this specific page to display products with “load more.”
    – Ok , thank you
    – In the Header Digits ( Digits is a prebuilt website) -> Main header there are icons for admin – search – wishlist -cart.
    I want the icons to appear in this order in the sticky header (I can’t do it – I checked the “header clone option” but nothing changed ) .
    – In the share mail on the product page, the link is in the subject instead of the body, and it cannot be clicked. It should also be included in the body;
    – I want on the products, in the cart, and at checkout when someone tries to add a larger quantity than the available stock of the product should appear the message “The stock is not sufficient for the quantity you requested”.

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    #687976

    Hello,

    01. Sorry, but now we do not have such functionality for enabling the “Load more” or “Infinite scrolling” on the search page. It requires Customization and this is beyond our limitations and support policy scope.

    02. Please try to disable the header cone option in the header settings, when this option is enabled, it clones the elements from your header (logo, menu, search, cart, etc.) and displays them in a single row.

    Then edit the main header and the header bottom row and enable the option “Make it Sticky”.

    03. The users click the email icon, the mail server installed on the desktop opens the mail template (sender email is inserted by default for all emails), the user inserts the email whom the user is going to share, and the user receives this email. That is the way it works.

    04. Sorry, but there is no option in Theme Settings available for that.
    It requires customization, and this is beyond our limitations and support policy.

    Best Regards,

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