SumUp payment option not showing in cart
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Hello,
I’m using SumUp for payments, but when I’m in the cart I don’t see the payment section. It was working with my previous theme. I tried deactivating the plugins one by one, but the problem persists. Can you help me ?
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Hi lasma,
Thanks for reaching to us and appreciate your patience.
1. To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
2. In case, you are using custom layouts for a product page, which is built with the WoodMart WooCommerce builder. WoodMart has a special widget called Hook in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But I don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.
https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/
Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/
3. Or use Payment methods widget to see if it works https://prnt.sc/cDvuFe9t1B3w
Best Regards,
Hung PD
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