Product FAQ

This topic has 12 replies, 2 voices, and was last updated 2 days ago by Aizaz Imtiaz Awan.

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November 23, 2025 at 12:03 am #697272
socialscionmarketing
Participant
Hi Team,
Thank you for your prompt response to the earlier request. Please guide me with the following videos/documentation:
1. Removal of Shipping Details & Reviews from the product pages
2. Image dimensions for shop, home, and product
3. Currently I have installed the theme on a subdomain can I install the same theme for my domain with the same licence?
- This topic was modified 1 week, 6 days ago by socialscionmarketing.
November 24, 2025 at 12:17 pm #697395

Aizaz Imtiaz Awan
Keymaster

Hello,

01. Navigate to Products > Custom tabs and check the shipping and delivery tab.

See Screenshot for better understanding: https://postimg.cc/87rJsxwj

For more details, follow this guide: https://xtemos.com/docs-topic/custom-tabs/

To disable reviews, navigate to WooCommerce > Settings > Products > and disable the product review option.

02. Please check this manual and check the product images’ size: https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

03. You can activate the same purchase code on two domains for a single project: one live (production) domain and one staging/development domain. When activating on a staging site, use the Development domain option.

Best Regards,

November 24, 2025 at 4:46 pm #697450

socialscionmarketing
Participant

Thank you for your prompt response. Another question based on the above: how can I remove the text overlay from the product images on the homepage with the pricing – https://marketplace.socialscion.ai/

November 25, 2025 at 9:50 am #697540

Aizaz Imtiaz Awan
Keymaster

Hello,

Can you please share some screenshots or examples of what you actually want, so I can further check and give you a possible solution?

Best Regards,

November 29, 2025 at 6:09 am #698263

socialscionmarketing
Participant

Hello Team
Please help with the following:
1. The homepage has disappeared from the main Vinyl page the entire home page experience has disappeared
2. Please guide how to edit the colors for the header banner

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November 29, 2025 at 12:24 pm #698317

Aizaz Imtiaz Awan
Keymaster

Hello,

01. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP login details, so I can check and give you a possible solution.

02. In order to change the Header banner color, please navigate to Theme Settings -> General -> Header banner and change the banner “Background” and banner text color: https://postimg.cc/Kkcrrk68

Best Regards,

November 29, 2025 at 11:20 pm #698378

socialscionmarketing
Participant

Thank you for the prompt response. Homepage is restored.

The header banner does not showcase the option to edit the banner for Header Retail option. Attaching the screenshot.

Please help with providing inputs on the following support/plugins compatible with theme:
1. Auto translation of content
2. Currency conversion option
3. Submit sitemap, robots.txt
4. Creation of pages using templates compatible with the theme for special offer/season gifting etc.

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November 30, 2025 at 12:10 am #698382

socialscionmarketing
Participant

Follow to the above Cart, Wishlist, Checkout, My account have content, do I need to edit/delete them to suite the products?

December 1, 2025 at 5:39 am #698444

socialscionmarketing
Participant

Hi Team,
Could you please help me set up below:
1. Email setup for waitlist, my account
2. Pop-up

December 1, 2025 at 11:13 am #698491

Aizaz Imtiaz Awan
Keymaster

Hello,

01. Maybe you have not activated the header banner, this content is added in the header top bar, Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through the admin bar directly and edit in the top heart.

02. Currency is the WooCommerce functionality, and WoodMart does not provide any option to change currency somehow. You will need to search for a plugin for this purpose.

You can try this one: https://wordpress.org/plugins/woocommerce-currency-switcher/
Or you can use the built-in currency switcher from WPML – https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/

Please refer to this article https://xtemos.com/docs-topic/woodmart-header-builder/

03. No, you don’t need to delete the default content in Cart, Wishlist, Checkout, or My Account pages.

These pages use shortcodes to display dynamic content. They will automatically show your products, cart items, and account info based on your store data.

04. Please navigate to WooCommerce > Settings > Emails to manage emails: https://ibb.co/JR9q07Q7

Best Regards,

December 2, 2025 at 1:34 am #698660

socialscionmarketing
Participant

Thank you! The header banner is set to default and encounters an issue with the color change.
Please help with the below
1.

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December 2, 2025 at 12:27 pm #698760

Aizaz Imtiaz Awan
Keymaster

Hello,

Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through the admin bar directly.

Click on the settings button and edit the top bar and in the style tab change the background color.

See Screenshot for better understanding: https://postimg.cc/SXFrB4Y7

Best Regards,

December 4, 2025 at 9:14 am #699115

Aizaz Imtiaz Awan
Keymaster

Hello,

We’ve split your new query into a separate topic for better tracking and support. We’ve also replied to your new issue there — please check the new thread here: https://xtemos.com/forums/topic/split-product-faq/

Kindly continue the discussion regarding the new issue in that topic so we can assist you more efficiently.

Best Regards,
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