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Logo not updating + demo content/layout becomes inconsistent (Starter sites / He

Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 20, 2026 at 5:46 am #705170

    business-7857
    Participant

    Topic Title:
    Logo not updating + homepage content/layout becomes inconsistent (Starter demo)

    Body:
    Hi support team,
    I’m using WoodMart Starter demo (Homepage set to “Home Corporate-2”) and I’m facing two issues:
    1) Logo not updating

    I followed the Starter guide to replace the site logo.
    The logo change does not show on the frontend: the header still displays the default WoodMart logo/text.
    Sometimes after some time / several refreshes, my logo appears.

    2) Page content/layout suddenly becomes “mixed” / not my demo

    On the homepage, I sometimes see sections/images/text that I never installed or imported.

    Could you please advise how to make the header/logo and the “Home Corporate-2” page consistently use the correct demo content and settings?

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    January 20, 2026 at 1:42 pm #705268

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. This demo is using a custom header on the home page, which is why changing is not working on the home page because you are editing the default header. Woodmart theme provides the option to create different headers for different pages: https://xtemos.com/docs-topic/how-to-set-different-header-for-specific-page/

    You can check the custom header for a home page and edit this header or change it with the default header.
    https://xtemos.com/docs-topic/options-for-pages/

    02. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

    Best Regards,

    January 20, 2026 at 4:04 pm #705316

    business-7857
    Participant

    Thanks for your reply.

    January 20, 2026 at 8:24 pm #705361

    business-7857
    Participant

    another website,builting with woodmart, had experienced similar problem

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    January 21, 2026 at 12:56 pm #705471

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    January 22, 2026 at 11:21 am #705615

    business-7857
    Participant

    Tanks

    January 22, 2026 at 11:22 am #705616

    business-7857
    Participant

    Thanks for your reply!

    See more in Extra information

    January 22, 2026 at 1:34 pm #705645

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You have missed the user name. Please share the username so I will check and give you a possible solution.

    Best Regards,

    January 22, 2026 at 3:10 pm #705660

    business-7857
    Participant

    Sorry!

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    January 23, 2026 at 9:49 am #705724

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. Check back your site and check the layout on both sites. If you have any questions feel free to contact us.

    Best Regards,

    January 23, 2026 at 2:39 pm #705795

    business-7857
    Participant

    Thanks for your help! anther question saw in extra information!

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    January 23, 2026 at 2:52 pm #705807

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. The homepage layout appears broken because Elementor was switched to the default editor. I have edited the homepage using Elementor, and it is now displaying correctly.

    02. I have checked your site, and the pre-footer is showing fine.

    See Screenshot for clarification: https://ibb.co/4wR02hHM

    Check back your site after completely clearing the browser cache and check the issue.

    Best Regards,

    January 26, 2026 at 8:46 am #706027

    business-7857
    Participant

    Thanks for the update！Added questions

    January 26, 2026 at 10:30 am #706037

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. I have checked your site in the Chrome browser, and it is showing fine. https://ibb.co/35JBmkt1

    Please navigate to Elementor -> Tools -> General and click on “Regenerate CSS & Data”. https://postimg.cc/CzBQcz0N, Then clear the cache and recheck the issue.

    02. No it was not a plugin issue.

    03. WordPress/WoodMart doesn’t track setting or layout changes automatically. For your sites, mainly layouts, templates, and theme settings were adjusted—no plugins or core files were modified.

    For future sites, I recommend using a staging site, a logging plugin (like WP Activity Log), and exporting theme settings to standardize troubleshooting.

    Best Regards,

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