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Product Page Swatches Displaying Inconsistently (Images vs Letters)

Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 27, 2026 at 1:20 am #706158

    ntuladhar
    Participant

    Hello Xtemos Support Team,

    I’m experiencing an issue on the product page with variation swatches. Some swatches are displaying correctly as images, while others are showing as letters/text instead.

    Could you please let me know how to fix this so all swatches display consistently as images?

    I’ve attached a screenshot for reference.

    Thank you for your help, and please let me know if you need any additional details from my end.

    Best regards,
    Nirajan

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    January 27, 2026 at 3:34 pm #706270

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please share the page URL of the product page where the issue persists and share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    January 29, 2026 at 5:44 pm #706598

    ntuladhar
    Participant

    Attached

    January 30, 2026 at 10:36 am #706670

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Enable the “Text swatch” for the attributes: https://postimg.cc/H8dXSFHw where the images are not showing, I have enabled it in the “Artichoke” attribute and the variation image showing fine in this attribute on “ZUZUMO:MO- Women’s high-waisted t-shirt” product.

    Best Regards,

    February 12, 2026 at 8:58 pm #708426

    ntuladhar
    Participant

    still having issues

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    February 13, 2026 at 8:42 am #708454

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You have not disabled the text swatch option for the attribute terms. Please navigate to Products > Attributes > Configure terms for the Color attribute, edit the desired term, and disable the Text Swatch option.

    Please check these steps on how the variation images work:

    Enable the “Use images from product variations” in Theme Settings > Shop > Variable products: https://postimg.cc/4K0cgmGy

    Define the image for the variation in the settings of the product: https://postimg.cc/phYnnkj7

    Enable the “Text swatch” for the attributes: https://postimg.cc/H8dXSFHw

    Navigate to Theme Settings > Shop > Variable products > set them as “Grid swatch attribute to display”: https://postimg.cc/FfxThbRd

    When this option is enabled, the swatches will automatically use the images assigned to product variations.

    For more details, please review these helpful guides:https://xtemos.com/docs-topic/variable-products-and-swatches/, https://xtemos.com/docs-topic/attribute-swatches/, https://shrturl.app/ju1iWc

    Best Regards,

    February 24, 2026 at 11:37 pm #709799

    ntuladhar
    Participant

    Still not working

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    February 25, 2026 at 10:56 am #709844

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please share the product page URL so I can further check on your site and give you a possible solution?

    Best Regards,

    April 18, 2026 at 9:12 pm #716320

    ntuladhar
    Participant

    hello, I still have not gotten this issue resolved. Can someone help with this?

    Appreciate it
    nirajan

    April 20, 2026 at 9:18 am #716368

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please share the product page URL where the images are not showing in swatches so I can further check on your site and give you a possible solution?

    Best Regards

    April 21, 2026 at 3:58 pm #716582

    ntuladhar
    Participant

    Thank you for getting back. I’ve provided an example for a product links where swatches are working as designed vs where it is not working as designed.

    Not working for this product:
    https://bellymonk.com/product/zuzumomo-womens-relaxed-t-shirt/?preview_id=28890&preview_nonce=e1ceeee874&_thumbnail_id=28933&preview=true

    Working for this product
    https://bellymonk.com/product/womens-relaxed-t-shirt-2/

    April 22, 2026 at 9:53 am #716634

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. I have increased the AJAX variation threshold value under Theme Settings > Shop > Variable products, check back your site and check the issue.

    See Screenshot for clarification: https://postimg.cc/RN5y8J06

    Best Regards

    April 22, 2026 at 11:45 pm #716728

    ntuladhar
    Participant

    This is awesome, Thank you,

    Is there a way to remove the side navigation bars just one main page landing such has Women’s or Men’s or Accessories?
    for example on this page: https://bellymonk.com/product-category/womens/

    but I still would love to have the side navigation bar under category page such as Women’s Tee/ or Men’s Tee
    for example: https://bellymonk.com/product-category/womens/womens-tee/

    April 23, 2026 at 12:23 pm #716763

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Try to use the theme preset feature of our theme for a specific condition (Term ID) for a specific category and disable it from the theme settings.

    Here is our documentation on how to use theme presets: https://xtemos.com/docs-topic/theme-settings-presets/

    Best Regards

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