Product Page Swatches Displaying Inconsistently (Images vs Letters)

Hello Xtemos Support Team,

I’m experiencing an issue on the product page with variation swatches. Some swatches are displaying correctly as images, while others are showing as letters/text instead.

Could you please let me know how to fix this so all swatches display consistently as images?

I’ve attached a screenshot for reference.

Thank you for your help, and please let me know if you need any additional details from my end.

Best regards,
Nirajan

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Hello,

Please share the page URL of the product page where the issue persists and share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards,

Attached

Hello,

Enable the “Text swatch” for the attributes: https://postimg.cc/H8dXSFHw where the images are not showing, I have enabled it in the “Artichoke” attribute and the variation image showing fine in this attribute on “ZUZUMO:MO- Women’s high-waisted t-shirt” product.

Best Regards,

still having issues

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Hello,

You have not disabled the text swatch option for the attribute terms. Please navigate to Products > Attributes > Configure terms for the Color attribute, edit the desired term, and disable the Text Swatch option.

Please check these steps on how the variation images work:

Enable the “Use images from product variations” in Theme Settings > Shop > Variable products: https://postimg.cc/4K0cgmGy

Define the image for the variation in the settings of the product: https://postimg.cc/phYnnkj7

Enable the “Text swatch” for the attributes: https://postimg.cc/H8dXSFHw

Navigate to Theme Settings > Shop > Variable products > set them as “Grid swatch attribute to display”: https://postimg.cc/FfxThbRd

When this option is enabled, the swatches will automatically use the images assigned to product variations.

For more details, please review these helpful guides:https://xtemos.com/docs-topic/variable-products-and-swatches/, https://xtemos.com/docs-topic/attribute-swatches/, https://shrturl.app/ju1iWc

Best Regards,

Still not working

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Hello,

Can you please share the product page URL so I can further check on your site and give you a possible solution?

Best Regards,

hello, I still have not gotten this issue resolved. Can someone help with this?

Appreciate it
nirajan

Hello,

Can you please share the product page URL where the images are not showing in swatches so I can further check on your site and give you a possible solution?

Best Regards

Thank you for getting back. I’ve provided an example for a product links where swatches are working as designed vs where it is not working as designed.

Not working for this product:
https://bellymonk.com/product/zuzumomo-womens-relaxed-t-shirt/?preview_id=28890&preview_nonce=e1ceeee874&_thumbnail_id=28933&preview=true

Working for this product
https://bellymonk.com/product/womens-relaxed-t-shirt-2/

Hello,

Your issue has been resolved. I have increased the AJAX variation threshold value under Theme Settings > Shop > Variable products, check back your site and check the issue.

See Screenshot for clarification: https://postimg.cc/RN5y8J06

Best Regards

This is awesome, Thank you,

Is there a way to remove the side navigation bars just one main page landing such has Women’s or Men’s or Accessories?
for example on this page: https://bellymonk.com/product-category/womens/

but I still would love to have the side navigation bar under category page such as Women’s Tee/ or Men’s Tee
for example: https://bellymonk.com/product-category/womens/womens-tee/

Hello,

Try to use the theme preset feature of our theme for a specific condition (Term ID) for a specific category and disable it from the theme settings.

Here is our documentation on how to use theme presets: https://xtemos.com/docs-topic/theme-settings-presets/

Best Regards

[Author]

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