Home Forums WoodMart support forum Translation issues in Woodmart theme

Translation issues in Woodmart theme

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #711150

    oliomontagano
    Participant

    Hello,

    I am using the Woodmart theme with WooCommerce and I am experiencing several translation issues.

    Some parts of the theme remain in English even though the site language is Italian and the translations have already been edited with Loco Translate.

    Examples include:
    – “Register”
    – “Hello” in the account area
    – some texts related to marketing email consent
    – other interface strings in the user account and forms

    I have already checked and translated the strings in:
    – Woodmart theme
    – Woodmart Core plugin
    – WooCommerce
    – related plugins

    However, several texts still remain in English and do not appear in the translation files.

    Could you please indicate where these strings are located in the theme or how they can be translated properly?

    Thank you for your support.

    Best regards

    #711205

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please read and follow the theme documentation here about the translation:
    https://xtemos.com/docs-topic/theme-translation/

    Otherwise, if the issue still exists then please share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #711499

    oliomontagano
    Participant

    Hello,

    thank you for your reply.

    We have already followed the instructions in the documentation you shared:
    https://xtemos.com/docs-topic/theme-translation/

    Specifically we have:

    • set the WordPress site language to **Italian (it_IT)**
    • updated all translations from **Dashboard → Updates → Update translations**
    • checked the translation files for **Woodmart**, **Woodmart Core**, and **WooCommerce**
    • used **Loco Translate** to edit the theme and plugin translations

    Despite this, several strings in the frontend are still displayed in English and do not appear in the translation files.

    Examples include:
    • **Create an account**
    • **Register**
    • **Return to shop** (empty cart page)
    • **Search for products**
    • **Order complete**

    We have attached a screenshot showing the issue.

    Since these strings are not present in the translation files and cannot be found via Loco Translate, could you please indicate:

    1. Where these strings are defined in the theme or related components
    2. The correct way to translate them in Woodmart

    At the moment the standard translation procedure described in the documentation does not affect these elements.

    Thank you for your assistance.

    Best regards
    Emanuele Di Sabato

    Attachments:
    You must be logged in to view attached files.
    #711504

    oliomontagano
    Participant

    other 2 screen,

    thx

    Attachments:
    You must be logged in to view attached files.
    #711560

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #711643

    oliomontagano
    Participant

    Hi,

    As requested, I have created a temporary administrator account for you.

    The login details have been added in the Private Content field of the support topic.

    Best regards
    Emanuele Di Sabato

    #711818

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please share the site URL as well.

    Best Regards.

    #711901

    oliomontagano
    Participant

    URL in private conent area.

    #712026

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been solved. Please check the site now after removing the browser cache. I have activated the parent theme and followed the procedure as mentioned in the theme documentation:
    https://xtemos.com/docs-topic/theme-translation/

    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)