Translation issues in Woodmart theme

Hello,

I am using the Woodmart theme with WooCommerce and I am experiencing several translation issues.

Some parts of the theme remain in English even though the site language is Italian and the translations have already been edited with Loco Translate.

Examples include:
– “Register”
– “Hello” in the account area
– some texts related to marketing email consent
– other interface strings in the user account and forms

I have already checked and translated the strings in:
– Woodmart theme
– Woodmart Core plugin
– WooCommerce
– related plugins

However, several texts still remain in English and do not appear in the translation files.

Could you please indicate where these strings are located in the theme or how they can be translated properly?

Thank you for your support.

Best regards

Hello,

Please read and follow the theme documentation here about the translation:
https://xtemos.com/docs-topic/theme-translation/

Otherwise, if the issue still exists then please share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards.

Hello,

thank you for your reply.

We have already followed the instructions in the documentation you shared:
https://xtemos.com/docs-topic/theme-translation/

Specifically we have:

• set the WordPress site language to **Italian (it_IT)**
• updated all translations from **Dashboard → Updates → Update translations**
• checked the translation files for **Woodmart**, **Woodmart Core**, and **WooCommerce**
• used **Loco Translate** to edit the theme and plugin translations

Despite this, several strings in the frontend are still displayed in English and do not appear in the translation files.

Examples include:
• **Create an account**
• **Register**
• **Return to shop** (empty cart page)
• **Search for products**
• **Order complete**

We have attached a screenshot showing the issue.

Since these strings are not present in the translation files and cannot be found via Loco Translate, could you please indicate:

1. Where these strings are defined in the theme or related components
2. The correct way to translate them in Woodmart

At the moment the standard translation procedure described in the documentation does not affect these elements.

Thank you for your assistance.

Best regards
Emanuele Di Sabato

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other 2 screen,

thx

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Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards

Hi,

As requested, I have created a temporary administrator account for you.

The login details have been added in the Private Content field of the support topic.

Best regards
Emanuele Di Sabato

Hello,

Please share the site URL as well.

Best Regards.

[Aizaz Imtiaz Awan]

URL in private conent area.

• This reply was modified 3 months, 3 weeks ago by Aizaz Imtiaz Awan.

Hello,

Your issue has been solved. Please check the site now after removing the browser cache. I have activated the parent theme and followed the procedure as mentioned in the theme documentation:
https://xtemos.com/docs-topic/theme-translation/

Best Regards.

[Author]

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