Home / Forums / WoodMart support forum / Fix several Issues
Home › Forums › WoodMart support forum › Fix several Issues
Fix several Issues
- This topic has 34 replies, 2 voices, and was last updated 2 months ago by
Aizaz Imtiaz Awan.
-
AuthorPosts
-
April 2, 2026 at 12:38 pm #714895
fd.shazainParticipantPLEAS EFIX THE QUICK VIEW EPO RENDERING ISSUE, PRODUCT SWATCHES RENDERING ISSUE, PRODUCT GALLERY SPACING AND ZOOMING IN ISSUE.
April 2, 2026 at 3:01 pm #714918Hello,
01, 03. Could you please share some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?
02. Your issue has been resolved. Navigate to Product > Attributes > edit the black term and disable color swatch and keep only image swatch.
04. WoodMart doesn’t handle image optimization directly. If you’re using ShortPixel, make sure the plugin is correctly configured. Follow the plugin documentation to optimize the images:
https://shortpixel.com/For the better compatibility, Try to use our theme related plugin for images optimizer: https://xtemos.com/docs-topic/images-optimizer/
05. Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.
We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.
Best Regards
April 2, 2026 at 7:38 pm #714943
fd.shazainParticipantPlease check the updated screenshots in the section below and address the issues!
Attachments:
You must be logged in to view attached files.April 3, 2026 at 12:41 pm #714999Hello,
01. I have checked your site and the product extra option is showing on first attempt.
See Screenshot for clarification: https://postimg.cc/zLX05pRM
02. Your issue has been resolved. Navigate to Product > Attributes > edit the black term and disable color swatch and keep only image swatch.
See Screenshot for clarification:
https://postimg.cc/qtxctK2C2.1. I have checked your site and do not see the white space on the right side.
See Screenshot for clarification: https://postimg.cc/xNNqDrRm
2.2 Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.
03. This issue is not related to the theme. Please reach out to the plugin author’s support team for assistance—they’ll be able to guide you accordingly.
04. Please follow the plugin documentation for this:
https://docs.wp-rocket.me/article/1291-find-the-best-settings-for-your-siteBest Regards
April 3, 2026 at 1:27 pm #715006
fd.shazainParticipantPlease check the EPO again, for me it’s still not working at first attempt.
April 3, 2026 at 4:07 pm #715047Hello,
Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?
Best Regards
April 3, 2026 at 6:40 pm #715072
fd.shazainParticipantCheck that the mobile version is not showing up.
April 4, 2026 at 12:56 am #715085
fd.shazainParticipantHi there, Please rectify all teh issues once and for all and also configure the best settings for WP Rocket, thank You
Attachments:
You must be logged in to view attached files.April 4, 2026 at 11:40 am #715122Hello,
01. I have checked your site on mobile and it is working fine.
See Screenshot for clarification: https://ibb.co/DH4RPhhw
Please try clearing your browser cache/site cache or checking the issue.02. Regarding the WP Rocket and woodmart settings, You need it to yourself. Please follow this guide and configure the settings.
https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/03. You need to set proper exclusions for logo, product images, and gallery items in the plugin settings.
Also, a transparent overlay cannot replace or protect the actual downloaded image, as browsers always download the original media file. This is a technical limitation.
For protection, the best solution is Use watermark plugin
https://wordpress.org/plugins/image-watermark/Best Regards
April 4, 2026 at 5:22 pm #715146
fd.shazainParticipantPlease check the ShortPixel full compatibility and the Color Variation is not changing product images on mobile devices.
April 5, 2026 at 2:43 am #715157
fd.shazainParticipantPlease check Yith Watermark plugin is not working.
April 5, 2026 at 11:40 pm #715168
fd.shazainParticipantPlease investigate the shortpixel issue with Woodmart and the speed issues with Wprocket.
April 6, 2026 at 10:04 am #715189Hello,
01. Regarding the site speed, After conducting a speed test on your website via PageSpeed, I recommend that you review the below suggestions:
-LCP request discovery: Make the images lighter.
-Network dependency tree: replace the fonts from Google to the local https://take.ms/o9CcC
https://xtemos.com/docs-topic/how-to-upload-custom-fonts/– Use efficient cache lifetimes: You should cache immutable static assets for a long time, such as a year or longer, so you need to configure your server to return the Cache-Control HTTP response header:
It should be 1year+ as in the example: https://developer.chrome.com/docs/lighthouse/performance/uses-long-cache-ttl/?utm_source=lighthouse&utm_medium=lr#how_to_cache_static_resources_using_http_caching
02. Regarding the Yith watermark plugin and shortpixel issue, Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not.
03. Regarding color Variation is not changing product images on mobile devices, Could you please share some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?
Best Regards
April 6, 2026 at 7:11 pm #715262
fd.shazainParticipantPlease address a few issues ASAP!
Attachments:
You must be logged in to view attached files.April 6, 2026 at 7:36 pm #715264
fd.shazainParticipantPlease update icons.
April 7, 2026 at 9:37 am #715308Hello,
01. Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not.
02. Regarding the wallet icon in the header and mobile footer, could you please elaborate on your concern more with some useful screenshots so that we can better understand and reproduce this on your site and assist you accordingly with what you actually want?
Best Regards
April 7, 2026 at 7:11 pm #715368
fd.shazainParticipantPlease check the screenshots to update the icons.
Attachments:
You must be logged in to view attached files.April 7, 2026 at 10:51 pm #715382
fd.shazainParticipantPlease check the addy image watermark. The watermark you added is not working as well.
April 8, 2026 at 1:58 am #715387
fd.shazainParticipantPlease guide!
April 8, 2026 at 4:10 pm #715459Hello,
01. To change the icon in the header menu, navigate to Woodmart > Header Builder > Edit current header > Edit button widget, and in the style tab change the icon.
https://ibb.co/mFVJKbgqTo change the icon in the mobile bottom navbar, navigate to Theme Settings > General > Mobile bottom navbar and in the custom button settings, change this icon
To change the icon on my account page, define it in Theme Settings -> Custom CSS.
.wd-nav-my-acc > li.wd-my-acc-shuafay-wallet > a .wd-nav-icon::before { content: "\f183" !important; font-family: "woodmart-font" !important; }Then, navigate to Typography > Icons fonts > Check the icons and change the content code as per your requirements.
02. Sorry to say i have not added any watermark on your site, For the third-party plugin-related issues, please contact the plugin author’s support to check this issue and solve it for you.
We have not officially tested this plugin with our theme.
Best Regards
April 8, 2026 at 9:46 pm #715494
fd.shazainParticipantplease login into admin and fix the image watermarking issue!
April 9, 2026 at 11:22 am #715532
fd.shazainParticipantHi, please resolve issues with the following plugins.
April 9, 2026 at 11:27 am #715533Hello,
01. You can easily replace the icon with an image from your Media Library using CSS.
.wd-nav-my-acc > li.wd-my-acc-shuafay-wallet > a .wd-nav-icon::before { content: "" !important; } /* Add custom image icon */ .wd-nav-my-acc > li.wd-my-acc-shuafay-wallet > a .wd-nav-icon { background: url("https://upgrade.shuafay.com/wp-content/uploads/2026/04/Wallet-Icon-Desktop.png") no-repeat center !important; background-size: contain !important; width: 50px; height: 50px; display: inline-block; font-size: 0; line-height: 0; }Upload your wallet icon in Media Library, copy the image URL, and replace it in css.
02. For the third-party plugin-related issues, please contact the plugin author’s support to check this issue and solve it for you.
We have not officially tested this plugin with our theme.
Best Regards
April 10, 2026 at 3:31 am #715590
fd.shazainParticipantHi, could you please help me do this on your own? I am unable to do so.
Attachments:
You must be logged in to view attached files.April 10, 2026 at 12:49 pm #715632Hello,
01. Please see this screenshot for better understanding and change the icon in the mobile bottom navbar.
https://postimg.cc/hJ47NHMm02. Regarding the HBL Payment Gateway, please check how it works with the default WordPress theme and WooCommerce Storefront theme just to check whether the issue is with our theme or not.
Sorry for the additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
03. Your issue has been resolved. Navigate to WoodMart > Header Builder > Edit Current header and edit the Text/HTML widget and change the heading to h5: https://postimg.cc/Dmz8r9wb
Best Regards,
April 12, 2026 at 9:52 pm #715800
fd.shazainParticipantplease fix the My account Icons.
Attachments:
You must be logged in to view attached files.April 12, 2026 at 10:26 pm #715802
fd.shazainParticipantPlease check the pop-up and its backend wpcode snippets, are they good?
Attachments:
You must be logged in to view attached files.April 13, 2026 at 12:21 am #715807
fd.shazainParticipantNew Email.
Attachments:
You must be logged in to view attached files.April 13, 2026 at 2:06 pm #715850Hello,
01. Please edit the code and increase the width and height to change the icon size.
02. Sorry for the additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Best Regards
April 18, 2026 at 6:26 pm #716312
fd.shazainParticipantHi, Please login using the login admin URl and fix the issues ASAP!
Attachments:
You must be logged in to view attached files. -
AuthorPosts
The topic ‘Fix several Issues’ is closed to new replies.
- You must be logged in to create new topics. Login / Register