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Elementor Product Countdown Timer Not Working with Scheduled Sale Dates

Viewing 13 posts - 1 through 13 (of 13 total)
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  • June 3, 2026 at 6:13 pm #720456

    Ancestral Superfoods
    Participant

    Hello,
    I’m currently working on an older WoodMart website and giving it a fresh new look. As part of the redesign, I’ve switched from WPBakery to Elementor.

    However, I’ve encountered what seems to be either a bug or a missing feature in one of the widgets.

    I’m building a new single product page layout in Elementor, and it’s essential for me to display a countdown timer based on the scheduled sale price dates of the product. Unfortunately, the Elementor Countdown Timer widget appears to only use a simple static date picker and does not dynamically follow the product’s scheduled discount period.

    Am I missing something, or is this functionality not currently available in the Elementor version of the widget?

    I noticed that when Gutenberg is enabled, there is a Product Countdown widget that works as expected and correctly follows the scheduled sale dates. However, I need the Elementor widget to behave in the same way.

    Could you please advise if there is a way to achieve this in Elementor, or if this is a limitation of the widget?

    Thanks,
    Stefan

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    June 4, 2026 at 9:44 am #720508

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Elementor’s Countdown widget only supports a static date and doesn’t connect with WooCommerce sale schedules.

    For a dynamic product-based countdown, please use WoodMart’s built-in Countdown Timer instead. It automatically works with scheduled sale dates.

    https://postimg.cc/D4zqbk2Z/f8c4d90e

    Please follow this how it works: https://xtemos.com/docs-topic/product-sale-countdown/

    Best Regards,

    June 4, 2026 at 7:30 pm #720598

    Ancestral Superfoods
    Participant

    Hi Aizaz,

    Thank you for your answer!

    I don’t see a widget called Product countdown as per your screenshot here:

    https://postimg.cc/D4zqbk2Z/f8c4d90e

    Since I am working on custom Product layout I need to insert a widget to the template and enabling the Countdown timer from theme’s settings simply doesn’t work.

    Is there a way to have the countdown timer in custom Product layout?

    Thanks,
    Stefan

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    June 5, 2026 at 12:59 pm #720649

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    June 9, 2026 at 12:38 pm #721036

    Ancestral Superfoods
    Participant

    Hello,

    You can see the login details in the Private content section bellow.

    June 9, 2026 at 3:24 pm #721063

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I see you are currently using an Elementor Pro single product template, which is why the WoodMart dynamic widgets (like the Product Countdown based on sale schedule) are not appearing there.

    These WoodMart product widgets work inside WoodMart Theme Layouts, not inside Elementor Pro’s native product templates.

    Please switch to:
    WoodMart > Layouts > Single Product Layout
    and build your product page using the WoodMart layout builder. Then add the Product Countdown widget, which will automatically follow the WooCommerce scheduled sale dates.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Best Regards

    June 10, 2026 at 10:46 am #721125

    Ancestral Superfoods
    Participant

    OK, thanks a lot for looking at this issue.
    I am now going to recreate the template in the Woodmart native way.

    Best

    June 10, 2026 at 11:34 am #721135

    Ancestral Superfoods
    Participant

    Hi again,

    I was able to recreate the Product template inside Woodmart Theme Layouts, but there is still a problem with Countdown widget.

    It is working as expected but only for Simple products, not for Variations products. I have checked the option in Single product options for “Countdown for variable products” but it doesn’t seem to effect the template. When I change the product to simple the countdown is shown on the frontend. (See attached images)

    Any idea how to make it works with variable products?

    Thanks!

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    June 10, 2026 at 12:46 pm #721153

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    In the first variation of the variable products, you need to add the sale price to show a countdown for the variable product.

    “Edit the GAIA – for good digestion and intestinal health” product and in the first variations set the schedule or drag the other variation which has a sale price first and check how it works.

    Best Regards,

    June 10, 2026 at 3:24 pm #721187

    Ancestral Superfoods
    Participant

    OK, thanks for the idea – it is kind of a work around which isn’t best though.

    Another problem I encountered after I switch from Elementor templates to native WoodMart Layouts is that the product tabs (widget) isn’t displayed on mobile devices. I double checked CSS rules and settings and all looks fine. I tried to add another widget in the area and it’s visible but Product tabs aren’t there. Can you please have a look at this?

    Thanks

    June 11, 2026 at 9:28 am #721244

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please try to use our theme product tabs widget in the single product layout and see its showing.
    See Screenshot for better understanding: https://postimg.cc/JskmTJtp

    Best Regards

    June 11, 2026 at 10:26 am #721253

    Ancestral Superfoods
    Participant

    Thanks! WoodMart widget did it well!

    Best,
    Stefan

    June 11, 2026 at 12:59 pm #721307

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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