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Server configuration issue

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #729033

    ctkght
    Participant

    After the website was installed, the CPU or disk write usage often hits 100% whenever editing pages with Elementor. Troubleshooting points to insufficient server configuration. My current setup is 2 vCPUs, 4GB RAM and 5Mbps bandwidth. What server specifications do I need for smooth website operation?

    #729069

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    Please test the page editing process with a default WordPress theme activated and all third-party plugins temporarily disabled.

    If Elementor performs better in this setup, please record a short video showing the editing speed with the default theme. This will allow us to compare it with WoodMart and investigate the difference further.

    Kind regards,
    XTemos Studio

    #729116

    ctkght
    Participant

    This is a video I have recorded. Please check if it is helpful.

    Attachments:
    You must be logged in to view attached files.
    #729124

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    Thanks for the video.

    Please temporarily deactivate all third-party plugins and provide temporary WordPress admin access via the forum’s Private Content field so we can check the configuration.

    Kind regards,
    XTemos Studio

    #729132

    ctkght
    Participant

    The required plugins for the template have been enabled. I’ve provided backend credentials; you may log in to check.

    #729160

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    Thank you for providing the WordPress admin credentials.

    Please also provide temporary FTP access via the forum’s Private Content field so we can check the server configuration further.

    Kind regards,
    XTemos Studio

    #729167

    ctkght
    Participant

    I have provided

    #729195

    ctkght
    Participant

    I saw resource usage hit 100% twice, and I just restarted the server for the second time.

    #729212

    ctkght
    Participant

    I want to set up the website on my local computer and upload it to the server once it is fully refined. How should I install the template locally?

    #729213

    ctkght
    Participant

    I notice the server load has hit 100%. I will restart the server shortly.

    #729244

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    Thanks for the update. Each time we begin checking the issue, the server becomes unavailable, so we are unable to reproduce the problem and review the configuration properly.

    Please let the server remain online or let us somehow restart it ourselves otherwise it is impossible to troubleshoot this.

    Kind regards,
    XTemos Studio

Viewing 11 posts - 1 through 11 (of 11 total)