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Filter not working
- This topic has 7 replies, 2 voices, and was last updated 15 hours ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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September 30, 2026 at 10:08 pm #730376
adriana-6299ParticipantHi, the filter is not working when logged out, what could be causing the problem?
October 1, 2026 at 10:44 am #730388Hello,
I have checked your website and tested the filters while logged out. The filters are working correctly on the Shop page.
See Screenshot for clarification: https://postimg.cc/1fr6QQh0
If you are experiencing different behavior, please share a screenshot or a short video showing the issue so we can reproduce it on your website. Also, please provide the WP-Admin login details in the Private Content field so we can investigate it further.
Best Regards
October 1, 2026 at 4:33 pm #730417
adriana-6299ParticipantYeah i fixed it, i enabled archive on the attributes and that did it. Thanks.
October 1, 2026 at 5:25 pm #730418
adriana-6299ParticipantIs there a way to make the filtering faster?
October 1, 2026 at 5:26 pm #730419
adriana-6299ParticipantAlso how do i add the presets for contact 7 to only load on contact us page?
October 2, 2026 at 12:44 pm #730441Hello,
01. I have checked your site and the filters are working fast.
See the video for clarification: https://jumpshare.com/s/AAo74XZaGmFHIhcMXUlj
02. Theme Settings Presets allow you to override selected global Theme Settings for specific pages or contexts. However, they do not directly control where Contact Form 7 scripts and styles are loaded.
You can create a preset for the Contact Us page via WoodMart > Theme Settings Presets, set the condition to the specific page, and configure the available options. However, loading Contact Form 7 assets only on that page would require a separate solution, such as custom code or a plugin.
You can read more about theme presets here:
https://xtemos.com/docs-topic/theme-settings-presets/Best Regards
October 5, 2026 at 8:27 pm #730589
adriana-6299Participantthe filters are super slow, takes more than 10 seconds to load, even in your video it took long. Is there anything I can do to make it faster?
October 6, 2026 at 11:44 am #730612Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards
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