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Internet Explorer – Drop Down of the Login/Register

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  • #73947

    weekiang
    Participant

    We have a issue filed by our existing customer on the login/register dropdown from the first page.

    We tried to replicate it on your site – woodmart.xtemos.com and it is the same behaviour. Can I check if you on this?

    It is only on IE browser. All other browser works fine. (Firefox, Chrome, Safari, even Edge)

    When you hover on the login/register link on the header menu, the login form will dropdown. On IE we have issue to enter the username/password for the form, it would not appear and sometimes when we scroll down (while still within the form) the forms goes away.

    Just to check if you already know about this? you can check it using your own site: woodmart.xtemos.com

    #73974

    Hello,

    You need to switch the Login/Register form from the drop-down to sidebar.

    Navigate to Woodmart > Head builder http://prntscr.com/iyd2pe

    Choose the proper header type (your current) http://prntscr.com/iyd333

    Set “Sidebar” for Account element: http://prntscr.com/kly80g

    Best Regards

    #73980

    weekiang
    Participant

    hi, I need the dropdown. cant do the side bar.

    For the sidebar, it is a known issue with IE? or you have a fix at that?

    #73981

    Artem Temos
    Keymaster

    Yes, it is a known issue in almost all browser and there is no way to fix it. That is why we developed a new type with sidebar and our dropdown is deprecated now.

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Viewing 4 posts - 1 through 4 (of 4 total)