Internet Explorer – Drop Down of the Login/Register

This topic has 3 replies, 3 voices, and was last updated 6 years, 3 months ago by Artem Temos.

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August 23, 2018 at 7:53 am #73947

weekiang
Participant

We have a issue filed by our existing customer on the login/register dropdown from the first page.

We tried to replicate it on your site – woodmart.xtemos.com and it is the same behaviour. Can I check if you on this?

It is only on IE browser. All other browser works fine. (Firefox, Chrome, Safari, even Edge)

When you hover on the login/register link on the header menu, the login form will dropdown. On IE we have issue to enter the username/password for the form, it would not appear and sometimes when we scroll down (while still within the form) the forms goes away.

Just to check if you already know about this? you can check it using your own site: woodmart.xtemos.com

August 23, 2018 at 9:02 am #73974

Elise Noromit
Member

Hello,

You need to switch the Login/Register form from the drop-down to sidebar.

Navigate to Woodmart > Head builder http://prntscr.com/iyd2pe

Choose the proper header type (your current) http://prntscr.com/iyd333

Set “Sidebar” for Account element: http://prntscr.com/kly80g

Best Regards

August 23, 2018 at 9:33 am #73980

weekiang
Participant

hi, I need the dropdown. cant do the side bar.

For the sidebar, it is a known issue with IE? or you have a fix at that?

August 23, 2018 at 9:34 am #73981

Artem Temos
Keymaster

Yes, it is a known issue in almost all browser and there is no way to fix it. That is why we developed a new type with sidebar and our dropdown is deprecated now.
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