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Product Gallery Images Not Showing

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  • August 31, 2018 at 12:50 pm #75052

    lnorton
    Participant

    This began after the latest WooCommerce update I believe. The additional product gallery images are not showing for any of my products. Example page below. If I remove the gallery image from the product the thumbnail row disappears, but when added back the second image does not show at all.

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    August 31, 2018 at 12:59 pm #75056

    Elise Noromit
    Member

    Hello,

    Please deactivate the cache plugin and update the theme https://xtemos.com/docs/woodmart/update-theme-2/

    Best Regards

    September 1, 2018 at 2:53 pm #75163

    lnorton
    Participant

    I am on version 4.3.0 and it does not show any updates. Deactivating WP Rocket does not change anything.

    September 1, 2018 at 6:21 pm #75174

    Artem Temos
    Keymaster

    Please, provide us your admin access so we can login and check this on your side.

    Thank you in advance.

    September 4, 2018 at 2:16 pm #75498

    lnorton
    Participant

    Here’s the login. Sorry for the late reply.

    September 4, 2018 at 2:18 pm #75499

    Artem Temos
    Keymaster

    It’s not an admin account. Please, grant us administrator rights.

    September 4, 2018 at 2:19 pm #75500

    lnorton
    Participant

    OOPS! fixed.

    September 4, 2018 at 2:21 pm #75501

    Artem Temos
    Keymaster

    Thank you. Could you please disable all external plugins as well?

    September 4, 2018 at 2:45 pm #75506

    lnorton
    Participant

    I’m baffled. I de-activated all of them except WooCommerce and then re-activated them all and the problem has gone away.

    September 4, 2018 at 5:05 pm #75517

    Artem Temos
    Keymaster

    Strange, but we are glad that you sorted it out.

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Viewing 10 posts - 1 through 10 (of 10 total)