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Media Gallery not loading

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  • Author
    Posts
  • January 11, 2017 at 10:27 pm #8779

    think1marketing
    Participant

    Hi,

    When you add a product onto the shop and click add product image the media gallery should load but its doesnt so i cant select any images

    Please could you help me out to get the media to load so i can add product images?

    January 11, 2017 at 11:03 pm #8780

    think1marketing
    Participant

    when i say media gallery i mean media library

    sorry for the confusion

    January 12, 2017 at 5:49 am #8787

    Artem Temos
    Keymaster

    Hello,

    Thank you for contacting us.

    Does it happen only with our theme? All these errors are not related to Basel. Please, do the following check:

    1. Switch to a default theme for a moment to see if it is our theme problem or not.

    2. Disable all additional plugins one by one and check how it will work then.

    Write us about the result, please.

    Regards

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Viewing 3 posts - 1 through 3 (of 3 total)