Home › Forums › Basel support forum › Media Gallery not loading Media Gallery not loading This topic has 2 replies, 2 voices, and was last updated 7 years, 3 months ago by Artem Temos. Viewing 3 posts - 1 through 3 (of 3 total) Author Posts January 11, 2017 at 10:27 pm #8779 think1marketingParticipant Hi, When you add a product onto the shop and click add product image the media gallery should load but its doesnt so i cant select any images Please could you help me out to get the media to load so i can add product images? January 11, 2017 at 11:03 pm #8780 think1marketingParticipant when i say media gallery i mean media library sorry for the confusion January 12, 2017 at 5:49 am #8787 Artem TemosKeymaster Hello, Thank you for contacting us. Does it happen only with our theme? All these errors are not related to Basel. Please, do the following check: 1. Switch to a default theme for a moment to see if it is our theme problem or not. 2. Disable all additional plugins one by one and check how it will work then. Write us about the result, please. Regards Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to create new topics. Login / Register