WRONG DISPLAY OF VARIATION ATTRIBUTES

And I repeat that I do not accept this answer. I have 300 attributes, I am not going to delete it for 300 attributes every 1 by 1. You please fix this. I don’t agree with this.

I have created it long time ago. They used to work as they are. There were absolutely no issue with it before. And suddenly, out of nowhere, it does not work anymore.

This is not ok for me. I request a fix.

Not at all. Those attributes were created more than a month ago. Since then, I have never changed their parameters. All of a sudden, they are not working because of a hastash that would have come into it by miracle? Explanation not accepted. I request escalation, I cannot waste time on deleting a hashtag 1 one by 1 for 300 attributes. I do not accept.

I do use it, only in certain attributes that are indeed called “colors”. That’s the only location where I would obviously use it. There is no sense to start putting colors if I am defining attributes such as length, width…

Great. Such a helpfull support. You just dont care about your users experience.

I am telling you that it used to work perfectly. I have never changed the color parameters of those values and you refuse to accept that there could be something wrong with your theme.

This is a stubborn behavior that I refuse from a profesionnal support team. Millions of theme have this default hashtag and I dont think that their users have to check 1 by 1 to remove the hashtag.

It is obviously related to the theme, and you reject any responsibility. At least if you would say that we could investigate and then only, say that you cant do anything, I’d understand.

But you just throw away all responsibility. It used to work perfectly and now you tell me to waste all my time to check 1 by 1 all 300 attributes. Thank you so much.. very helpful for developing a professional website…

I don’t know which update has done this. All I know is that it used to work perfectly before, without any trouble. And all of a sudden, I discover that the attributes are not showing at all in any of the products.

You really think that in 1 day I’d have gone and put a hashtag in every single attribute value to screw up myself my own website?

How do I install previous of the theme?

Of course… I had to spend 1 day all my time in deleting the hashtag one by one… Now it’s fixed, since I lost all my time to do it this way.

But as one of your customer, I am advising you to do something about this. And the solution should be rather simple => if hashtag followed by nothing, ignore.

Anyway, issue closed from my side.