error after installation of themee
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Hi,
i just installed basel theme n activated it.
but m not able to see Base Import n page setting option under Basel in wordpress dashboard.
when i click on theme setting m geeting message : Sorry, you are not allowed to access this page.
also m not able to install required plugin WPBakery Page Builder, YITH WooCommerce Wishlist, Theme Options Framework.
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Hello,
Thank you very much for choosing our theme and for contacting us.
Please navigate to Appearance > Install plugins > install and activate all. Start Woocommerce wizard
Best Regards
When i tried to install plugin its giving me error message. please find attachment. n also m not able to see the basel import option n page setting in dashboard. please assist asap.
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Hi also i m expecting ur reply on my all queries which i have mentioned in my 1st post
Hello,
Deactivate all the plugins not related to the theme please.
Best Regards
Hi,
i did that still its giving me same error
n also why m not able to see the basel import option n page setting in dashboard.please let me know this point also.
Hello,
Please confirm the permit to deactivate all the plugins for a while of checking.
Make full back up of the site.
Best Regards
please find attached file n let me know is FILE USAGE column in left sidebar is causing problem to install plugins wpbakery page builder, woocommerce n other plugins.
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Hello,
It means you have not space enough for uploading and installing any plugins or content. You need to contact your host company and increase the capacity.
Best Regards
.
