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May 19, 2019 at 3:13 pm
#124529
Elise Noromit
Member
Hello,
Usually updating the theme does not break the site, sometimes widgets may reset. In any case, we recommend to make the full backup of the site as the third party plugins and additional customization (if any) may change site behavior or become incompatible.
Usually admin access is enough, however, if your host has set the limitation on file size uploading, we may require FTP.
Here is the email: [email protected]
Best Regards