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April 21, 2020 at 5:29 pm
#188925
Elise Noromit
Member
Hello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area we shall check.
Also, make sure all the attributes and attribute items slugs are in Latin matters.
Best Regards