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#210128

Hello,

It means our theme does not cause the problem. The problem may be caused by Woocommerce customization or incorrect installation.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, make the full backup of the site, delete all the Woocommerce templates, then go to Woocommerce > Status > Tools > https://prnt.sc/tfulkt

Best Regards