Home Forums WoodMart – Premium Template Reset password link change

This topic contains 5 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 month ago.

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  • #209992

    Reset link works properly on demo site.
    https://prnt.sc/tfej6e

    But when I install it on my own site, it goes to the wordpress password reset screen.
    https://prnt.sc/tfeood

    #210003

    Hello,

    Please check if you have set My Account page. Make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    #210078

    https://prnt.sc/tfrkv6
    I have my account page.

    #210092

    Hello,

    Have you checked this with the Storefront theme? How does it work?

    Best Regards

    #210093

    Yes I tried the problem continues.

    Private Content Hidden
    #210128

    Hello,

    It means our theme does not cause the problem. The problem may be caused by Woocommerce customization or incorrect installation.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, make the full backup of the site, delete all the Woocommerce templates, then go to Woocommerce > Status > Tools > https://prnt.sc/tfulkt

    Best Regards

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