Reply To: WooCommerce Site Testing With Stripe – Long Processing Time

I have created a staging site and tested by switching the theme to TwentyTwenty and deactivated all plugins. It looks like the “Easy WP SMTP” plugin we installed was slowing down the processing speed, however with it deactivated it still takes approximately 12-14 seconds to finalize. Even with all plugins deactivated and the theme changed the fastest processing time I achieved was between 8-10 seconds. So, I’m assuming the theme added a few seconds once I switched back.

This processing time is acceptable for us for the time being, however we would like to update the checkout processing pre-loader that displays. How we can update our checkout processing
pre-loader that displays while the customer is waiting. (See Screenshot Attached) We would like to use something that really stands out, either a larger pre-loader or a .Gif image that flashes “Processing Order, Please Wait”

Updating the pre-loader like this should prevent any customers from refreshing the page or closing out before the sale completes. Please let us know how we can make this fix so our customers don’t refresh the page or close the browser window.

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