Reply To: responsive page

Hi dear
yesterday I send you a ticket but I don’t know I can’t find it
please check my web site
please use username and password to see my web site.
https://snipboard.io/gbPyU5.jpg (desktop)
https://snipboard.io/avpC2g.jpg (mobile)
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and My site only shows with username and password and in public, my site has a 404 error. please check it too