Reply To: Problems with mobile menu

Hello,

I saw the screenshot you attached.

Sounds good that you have managed to fix the issue using customizations.

Sorry to say that but first we have to follow the debugging process for finding the cause of the issue and third-party plugins deactivation is one of them.

We can not directly edit the Code and Customize the Core files for solving the issue this is beyond our limitations and against Support policy.

So if you want us to check the issue for you then undo all the customizations to the core files you made, deactivate all the third-party plugins and provide admin panel login details of the website to check it myself and help you out accordingly.

Regard’s.
Xtemos Studios.