Home › Forums › WoodMart support forum › Unable to update theme › Reply To: Unable to update theme
November 28, 2020 at 8:16 am
#245539
Aizaz Imtiaz Awan
Keymaster
Hello,
First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :)
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/
If you need help, then provide FTP and admin panel login access to the private area.
Best Regards.